Red Bull Mobile - Good service/value for money?

mikehoneyman

Member
Joined
Jun 13, 2007
Messages
16
Hi everyone

Just a quick question as to how those of you that are using Red Bull Mobile/Cell C are faring in terms of service. I have recently become interested in switching from blackberry on Vodacom to RBM 200 (LG optimus Black) as it seems like a great package but it seems all the feedback on the forum I've been seeing is wholly negative.

Is this the case with Cell C/RBM? Great prices/deals but poor service?

Thanks

Mike
 

Chevron

Serial breaker of phones
Joined
Oct 2, 2007
Messages
25,900
Redbull mobile is Cellc. So not bad at all.
 

greenbean32

Senior Member
Joined
Oct 8, 2011
Messages
543
Redbull mobile is Cellc. So not bad at all.

+1 Got the 200 package and is great value for money,just had to call them about 2 or three times since I got it last year .And must say they pick up almost istantly.
Borrow a cell c handset and phone for yourself.140
 

ZAFluffyBunny

Well-Known Member
Joined
Sep 23, 2010
Messages
375
+1

I got RBM200 in Cape Town and I am very happy. I have phoned them a couple of times with data connectivity issues, but it may be related to my ROM.

Value for money can't be beat, but unfortunately you will get an old model phone
 

burn

Expert Member
Joined
Jan 11, 2006
Messages
2,334
I believe that that the RMB200 is great value for money. I switched from BB. Best move every. The only issue is that the data connection out of towns is a bit flaky, but I am largely a city dweller.

If you get the LG don't update the phone to LG's Gingerbread release, LG did a really bad job. Apparently ICS is coming in a few months, I'm hoping they do a bit better with that release.
 

mikehoneyman

Member
Joined
Jun 13, 2007
Messages
16
Thanks guys for the feedback so far, I'm sold on RBM 200 at the moment. Want to get the LG optimus black (even though it's older it's still a good phone and gingerbread is still the most supported android os) but I'm definitely seeing a trend on the forum that cell c has poor customer service in general but the prices are just so good.

This whole thread started because I went into a cell c store and the salesperson told me RBM is "crap" and they are phasing it out.

Maybe we as consumers should ask are good prices worth bad service?
 

cerebus

Honorary Master
Joined
Nov 5, 2007
Messages
49,114
RBM is actually dead. They told me now they won't offer any of the phones any longer.

RBM was not crap, it was the best value bundle they had going, and they failed to capitalize on it by upgrading their deals. Atm you can get the RBM HD on a special last-of-stock price @ R100 for 115 airtime/100sms.

Personally if you ask me the reason they are cancelling it is because it makes the rest of their offerings look as meager as they actually are.
 
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rodga

Honorary Master
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May 9, 2007
Messages
11,054
that sucks if they are no longer offering these contracts
its the best deal ive been on ever...
 

ZAFluffyBunny

Well-Known Member
Joined
Sep 23, 2010
Messages
375
RBM is actually dead. They told me now they won't offer any of the phones any longer.

RBM was not crap, it was the best value bundle they had going, and they failed to capitalize on it by upgrading their deals. Atm you can get the RBM HD on a special last-of-stock price @ R100 for 115 airtime/100sms.

Personally if you ask me the reason they are cancelling it is because it makes the rest of their offerings look as meager as they actually are.

Bummer... I noticed the RBM deals dissapaer from their website and was wondering if they are going to phase it out in favour of build your own contract. Luckily I have a year left.
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,721
Hi All

Red Bull Mobile is very much alive and Cell C offers a suite of Red Bull Mobile products and services, please see http://www.redbullmobile.co.za/offer/packages. As Cell C we apologise for the incorrect information you were provided with at our Cell C store. If possible, please can you provide us with the store details and consultant you spoke to so that we can rectify. Cerebus - if you require any direct assistance please can you email your contact details and questions to sm@cellc.co.za

Further Red Bull Mobile will be launching a new exciting program soon with amazing offers! Please check out Red Bull Mobile's website, www.redbullmobile.co.za in September for further details.

Thanks
 

mikehoneyman

Member
Joined
Jun 13, 2007
Messages
16
Thanks Cell_C for clarifying things for us. The store I visited was Cavendish Square Cape Town. Unfortunately didn't get salesperson's name.

Think I'll hold off until September then :)
 

cerebus

Honorary Master
Joined
Nov 5, 2007
Messages
49,114
Still alive really? I got the information from the representative in Somerset Mall, no idea which one but perhaps it would be good to notify them. They are apparently on the verge of taking down all their promotional material related to it as well.
I will definitely see what you have to offer in that range in September as well.

And if you could clarify further, my wife was interested particularly in the R100 RBMHD deal that I mentioned above but was told that she wouldn't be able to upgrade her contract, which is now due for an upgrade on a normal CellC Controlchat deal, to RBM without cancelling her current line and opening a new one totally. Is that accurate?
 
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rodga

Honorary Master
Joined
May 9, 2007
Messages
11,054
That's good news cell c
I'm hoping they bring some higher end phones
 

seedat77

Senior Member
Joined
Mar 29, 2007
Messages
930
Hi All

Red Bull Mobile is very much alive and Cell C offers a suite of Red Bull Mobile products and services, please see http://www.redbullmobile.co.za/offer/packages. As Cell C we apologise for the incorrect information you were provided with at our Cell C store. If possible, please can you provide us with the store details and consultant you spoke to so that we can rectify. Cerebus - if you require any direct assistance please can you email your contact details and questions to sm@cellc.co.za

Further Red Bull Mobile will be launching a new exciting program soon with amazing offers! Please check out Red Bull Mobile's website, www.redbullmobile.co.za in September for further details.

Thanks

So.....Any news? I need to upgrade my Cell C contract and am waiting to see what new Redbull Mobile Offers Cell C has to offer.
 

kolaval

Executive Member
Joined
May 13, 2011
Messages
8,983
Been on RMB 200 for about a year now, no issues whatsoever.
 
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