They are a channel and it beats using the home affairs channel to do this. So they definitely part of the process (of course they not processing this for me ... But a concierge type service )
RMB sent me the below process to follow and other banks offer the same (excuse the useless Tapatalk quality) ... If the e-channel only worked
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Yes, I know how it works, I've used it several times myself and it does work very well, when it works. The point I'm making is that the bank has nothing to do with it besides providing a convenient location. When you go to the bank branch you will be attended to by Home Affairs officials who are stationed at the bank branch. None of the bank's systems are involved, none of the bank's staff members are involved, and the bank itself does not in any way get involved with the actual process of taking your biometrics or processing your application.
