Not how it worked for me.
I completed the documentation and applied online. Scheduled an appointment at one of the banks - I chose Nedbank Lakeside.
Arrived at Nedbank which is a beautiful newish building, spotless, safe parking, charming, efficient bank staff.
Home Affairs had 2 x small clean offices inside the bank where they took my fingerprints and whatever else they do - maybe a photo but I don't remember. Was there maybe 30 minutes in spacious, bright surroundings.
Went back a few weeks later to collect. Same process for my ID and my passport.
Very little human contact and plenty of space for social distancing.
My young niece went to get her drivers licence renewed in roodepoort and one of the unwashed ran up and tried to open her car door.