Renting townhouse and geyser burst, 3 weeks later!

AdrianH

Expert Member
Joined
Feb 27, 2005
Messages
3,222
Hi All,

I quick question.

A friend of mine rents a townhouse. On Sunday 1st November, the geyser burst during the day and as the townhouse is old and does not have a drip tray, the water just went everywhere. Apart from the geyser that needed replacing, ceiling in the main bedroom and bathroom were damaged. The carpet and cupboards in the main bedroom are also damaged and need replacing.

The body corporate's insurance company is handling the replacing and fixing. The geyser was replaced during the first week. The ceilings were only replaced and walls painted last week. The cupboards and carpets still need to be replaced, but the carpets can't be done until the cupboards are replaced (they are still wet through). The landlord assists when the "finds" time, but basically it is up to my friend to phone the insurance company and the contractors daily to find out when they are coming out to fix and replace. At this rate, it looks like the cupboards will be done later this week and then the carpets only next week which will be week four.

During this time, my friend has been staying with me with her child. Her townhouse is quite small and all the furniture from the main bedroom is packed in the lounge and child's bedroom. All the clothes from the main bedroom cupboards is packed in the child's bedroom with some in the lounge. This has made the townhouse very cluttered with various furniture and other things scattered all over the place. The floors are still dirty from the water as it is extremely difficult to move anything around to clean as the carpets are still soaking wet in the main bedroom. This is the main reason for staying with me.

The question is, can my friend ask (demand) to pay less rent for the month of November due to the length of time this has been going on for?
 
Last edited:

RJMadCat

Well-Known Member
Joined
Jan 11, 2010
Messages
489
Hi All,

I quick question.

A friend of mine rents a townhouse. On Sunday 1st November, the geyser burst during the day and as the townhouse is old and does not have a drip tray, the water just went everywhere. Apart from the geyser that needed replacing, ceiling in the main bedroom and bathroom were damaged. The carpet and cupboards in the main bedroom are also damaged and need replacing.

The body corporate's insurance company is handling the replacing and fixing. The geyser was replaced during the first week. The ceilings were only replaced and walls painted last week. The cupboards and carpets still need to be replaced, but the carpets can't be done until the cupboards are replaced (they are still wet through). The landlord assists when the "finds" time, but basically it is up to my friend to phone the insurance company and the contractors daily to find out when they are coming out to fix and replace. At this rate, it looks like the cupboards will be done later this week and then the carpets only next week which will be week four.

During this time, my friend has been staying with me with her child. Her townhouse is quite small and all the furniture from the main bedroom is packed in the lounge and child's bedroom. All the clothes from the main bedroom cupboards is packed in the child's bedroom with some in the lounge. This has made the townhouse very cluttered with various furniture and other things scattered all over the place. The floors are still dirty from the water as it is extremely difficult to move anything around to clean as the carpets are still soaking wet in the main bedroom. This is the main reason for staying with me.

The question is, can my friend ask (demand) to pay less rent for the month of November due to the length of time this has been going on for?

Do not take my word on it, but from what I know is that insurance will pay for another place to stay if you are unable to live in your own home, but you still have to pay your own house fee's/rent/interest etc. So perhaps you could invoice your friend and she can claim something back from insurance.
If she was forced to rent elsewhere insurance should cover, but staying with a friend.. dunno.
 

yebocan

Honorary Master
Joined
Sep 22, 2005
Messages
14,008
Hi All,

I quick question.

A friend of mine rents a townhouse. On Sunday 1st November, the geyser burst during the day and as the townhouse is old and does not have a drip tray, the water just went everywhere. Apart from the geyser that needed replacing, ceiling in the main bedroom and bathroom were damaged. The carpet and cupboards in the main bedroom are also damaged and need replacing.

The body corporate's insurance company is handling the replacing and fixing. The geyser was replaced during the first week. The ceilings were only replaced and walls painted last week. The cupboards and carpets still need to be replaced, but the carpets can't be done until the cupboards are replaced (they are still wet through). The landlord assists when the "finds" time, but basically it is up to my friend to phone the insurance company and the contractors daily to find out when they are coming out to fix and replace. At this rate, it looks like the cupboards will be done later this week and then the carpets only next week which will be week four.

During this time, my friend has been staying with me with her child. Her townhouse is quite small and all the furniture from the main bedroom is packed in the lounge and child's bedroom. All the clothes from the main bedroom cupboards is packed in the child's bedroom with some in the lounge. This has made the townhouse very cluttered with various furniture and other things scattered all over the place. The floors are still dirty from the water as it is extremely difficult to move anything around to clean as the carpets are still soaking wet in the main bedroom. This is the main reason for staying with me.

The question is, can my friend ask (demand) to pay less rent for the month of November due to the length of time this has been going on for?

What does their lease say about such incidents? Should be clause in there, about time frames of rectifying defects. I would say, if the place is not suitable for occupation, whilst it is drying out, there is a case of rental being suspended, until said defect has been corrected.
 

Billy

Expert Member
Joined
Feb 8, 2004
Messages
3,690
The Landlord must reduce the rent or find alternative accomodation.

happened to my Son's flat. The Tenant was credited for the days that she could not use the Flat.

If your freind has a problem go to the Rental Tribunal (Or a Lawyer might be quicker.

It is the Landlord's responsibility!
 
Top