Return UTD = Money Back?

[Crash]

Here's a question.
People that have returned their UTD / UTC and who were on a 24 month contract, were you refunded (fat chance).

If you are on a 24 month, you are paying R100 a month for the UTD on top of the normal service charge. If you have to return the modem, you should really get that R100 a month back for the number of months you had a contract?

There's no point in a buy out option, cause you can't use the modem at all once you cancelled the contract anyway. The second hand resell price of these things are crap anyway.

Everytime someone cancels a contract, and the UTD / UTC is returned, wbs score the money you have already paid for it, plus they prolly resell the damn thing.

So if they have 3 people cancel their contracts after a year each time, they score extra money from using the second hand UTD's / UTC's over and over.

 

[fishfly]

Well they is what they are counting on... besides what exactly do you want a used modem for anyhow? So best bet? attempt sell the modem to someone who's looking for it. That way you'll at least see some kind of return on the modem and make back what you've already lost.

 

[Crash]

The modem doesn't belong to you if you don't finish the 24 month contract.
You can't sell something you don't own.

 

[JET@WORK]

if you look at the contract, it says that the modem is free when sign up for the contract. now is that not misleading or not.. I have not seen the contract but that is what most of the subscribers say.

 

[Jongi]

Actually given that you have used the modem for x months before you cancel, it is unreasonable to expect to get your cash back. WBS have some claim for use of their equipment from you. Whether that is the full R100 a month is another issue.

 

[Jongi]

ic: i suppose on a case by case basis that would have to be looked at. Are the terms and conditions not wide enough that WBS might be able to escape that unless gross negligence can be proved on their part?