roaming data

K

kvi

Expert Member
Joined
Jan 18, 2005
Messages
1,281
howzit guys

im backwards and forwards to nigeria all the time... 3 calls to local mtn hotline and they say no, sorry no data roaming is available in nigeria... not possabeeel.

ok but when im there i connect just fine... how much am i getting charged?
im connecting on mtn nigeria

mtn doesnt know
 
Pitbull

Pitbull

Verboten
Joined
Apr 8, 2006
Messages
64,307
kvi said:
howzit guys

im backwards and forwards to nigeria all the time... 3 calls to local mtn hotline and they say no, sorry no data roaming is available in nigeria... not possabeeel.

ok but when im there i connect just fine... how much am i getting charged?
im connecting on mtn nigeria

mtn doesnt know
Click to expand...

:eek:

Rather us a Local Pre-paid card there. Will save you alot of headache.

I do the data roaming(Billing) for MTNSP and I'll get the charge for you.

Fact is roaming can cost between R 80 - R 200 per MB.
I have had some sad clients i can promise you that. Phone bills you could have purchased a house cash for. Just a warning ;)
 
caspa

caspa

Expert Member
Joined
Jan 26, 2005
Messages
1,374
i travell around africa too.....pre-paid is deffinatly the way to go.
 
YelloFever

YelloFever

MTN Company Representative
Joined
Mar 30, 2006
Messages
4,569
kvi said:
howzit guys

im backwards and forwards to nigeria all the time... 3 calls to local mtn hotline and they say no, sorry no data roaming is available in nigeria... not possabeeel.

ok but when im there i connect just fine... how much am i getting charged?
im connecting on mtn nigeria

mtn doesnt know
Click to expand...

There is Roaming just not Data Roaming

Please see below

Econet Nigeria
GloMobile Nigeria
MTN Nigeria

Thanks MTNDD
 
K

kvi

Expert Member
Joined
Jan 18, 2005
Messages
1,281
there is roaming just not data roaming?? not sure what you mean?

made another call to mtnsp to check last months bill which closed on the 11th. seems as if my international data charges were the same as local... in total they say i used R5.... ? gosh is that possible? is it coz i used mtn nigeria?
 
YelloFever

YelloFever

MTN Company Representative
Joined
Mar 30, 2006
Messages
4,569
kvi said:
there is roaming just not data roaming?? not sure what you mean?

made another call to mtnsp to check last months bill which closed on the 11th. seems as if my international data charges were the same as local... in total they say i used R5.... ? gosh is that possible? is it coz i used mtn nigeria?
Click to expand...


We have a Voice roaming agreement not a Data Roaming agreement

MTNDD
 
K

kvi

Expert Member
Joined
Jan 18, 2005
Messages
1,281
so that basically means its free then??? coz im connected in nigeria as we speak.

i did buy local glo and mtn nig payg sims, but for the life of me cant get data to work on them. local mtn customer care line does not even ring so i dont know what to do...
 
Voldemort

Voldemort

Death eater
Joined
Apr 8, 2006
Messages
6,583
kvi said:
so that basically means its free then??? coz im connected in nigeria as we speak.

i did buy local glo and mtn nig payg sims, but for the life of me cant get data to work on them. local mtn customer care line does not even ring so i dont know what to do...
Click to expand...

You are an anomily ( i hope i spelt that correctly):)
i for one hope that the charges are not delayed in being shown on your statement.....:sick:
 
D

Daveogg

Expert Member
Joined
Nov 11, 2003
Messages
2,311
snakepit said:
You are an anomily ( i hope i spelt that correctly):)
i for one hope that the charges are not delayed in being shown on your statement.....:sick:
Click to expand...

Strange.

Your customer has done everything possible to determine the rate he will pay for data including phoning your helpline, checking his statement and posting here, without any answer forthcoming from the service provider.

However from your statement above you seem to imply that he will still be responsible for payment, when and if MTN Nigeria deem fit to charge him.

Bad business ethics.
 
YelloFever

YelloFever

MTN Company Representative
Joined
Mar 30, 2006
Messages
4,569
Daveogg said:
Strange.

Your customer has done everything possible to determine the rate he will pay for data including phoning your helpline, checking his statement and posting here, without any answer forthcoming from the service provider.

However from your statement above you seem to imply that he will still be responsible for payment, when and if MTN Nigeria deem fit to charge him.

Bad business ethics.
Click to expand...

I just sent Snakepit a general excel spreadsheet with the current GPRS rates maybe if you PM your email addy he can send you a copy

MTNDD
 
Voldemort

Voldemort

Death eater
Joined
Apr 8, 2006
Messages
6,583
Daveogg said:
Strange.

Your customer has done everything possible to determine the rate he will pay for data including phoning your helpline, checking his statement and posting here, without any answer forthcoming from the service provider.

However from your statement above you seem to imply that he will still be responsible for payment, when and if MTN Nigeria deem fit to charge him.

Bad business ethics.
Click to expand...

Thank you for analysing my statement. what pitbull has told you is that data has been known to be charged at R80- R200 per mb, so he should have a rough idea of what the charges are. we have also made mention of the fact that we dont have a data agreement with the country in question, so im not sure what he will be charged, if the charges were delayed or whether they will appear at all.data dude has asked him to pm me the details to send the spreadsheet through. maybe pitbull can provide you with a better answer to this.
 
YelloFever

YelloFever

MTN Company Representative
Joined
Mar 30, 2006
Messages
4,569
snakepit said:
Thank you for analysing my statement. what pitbull has told you is that data has been known to be charged at R80- R200 per mb, so he should have a rough idea of what the charges are. we have also made mention of the fact that we dont have a data agreement with the country in question, so im not sure what he will be charged, if the charges were delayed or whether they will appear at all.data dude has asked him to pm me the details to send the spreadsheet through. maybe pitbull can provide you with a better answer to this.
Click to expand...

Pitbull :confused:
 
Pitbull

Pitbull

Verboten
Joined
Apr 8, 2006
Messages
64,307
I think you guys lost me on this one.

Pls post the questions here and I'll check on it quick :eek:
 
YelloFever

YelloFever

MTN Company Representative
Joined
Mar 30, 2006
Messages
4,569
Pitbull said:
I think you guys lost me on this one.

Pls post the questions here and I'll check on it quick :eek:
Click to expand...

Mr. Snakepit

What's up with you guys both having pit in your nicks

Snake(pit) (Pitbull)

New Rep's name MTNPIT :cool:

Sorry long day :rolleyes:

MTNDD
 
K

kvi

Expert Member
Joined
Jan 18, 2005
Messages
1,281
the question is... very simply. there is no data roaming agreement. i am managing to connect. it is not reflecting on my accounts. its free then right?

simple yes or no would be great... not a hope not or good luck !
 
Last edited:
YelloFever

YelloFever

MTN Company Representative
Joined
Mar 30, 2006
Messages
4,569
kvi said:
the question is... very simply. there is no data roaming agreement. i am managing to connect. it is not reflecting on my accounts. its free then right?

simple yes or no would be great... not a hope not or good luck !
Click to expand...

Not sure about the free part :)
 
You must log in or register to reply here.
Top