Samsung Blu-Ray Players Suddenly Stop Working Worldwide

gregmcc

Honorary Master
Joined
Jun 29, 2006
Messages
25,514
https://hardware.slashdot.org/story...u-ray-players-suddenly-stop-working-worldwide

The last two days have seen a variety of Samsung Blu-ray players worldwide suddenly cease working. The symptom is that they turn on when power is applied, whereupon they reboot themselves every few seconds endlessly. The power and eject buttons are ignored and all attempts at resetting them fail. After many owners contacted Samsung support and were told they needed to send their players in for hardware repair, Samsung appears to have admitted there is a common problem, not individual player failure. As they are all out of warranty and the reboot cycle precludes the normal software update process, we are awaiting a solution from them.

https://us.community.samsung.com/t5...cling-on-off-whenever-plugged-in/td-p/1278935
 
Last edited:

Jet-Fighter7700

Honorary Master
Joined
Mar 12, 2008
Messages
31,618
they must turned on the obedience chips,
soon they will grow legs and unplug themselves from the wall and run away.
 

gregmcc

Honorary Master
Joined
Jun 29, 2006
Messages
25,514
https://www.theregister.com/2020/07/18/samsung_bluray_mass_dieoff_explained/

It was speculated by netizens and some media reports that a HTTPS certificate error was to blame. However, it's been suggested to The Register that the cause of the failure was an XML file downloaded by the network-connected devices from Samsung servers during periodic logging policy checks.

This file, when fetched and saved to the device's flash storage and processed by the equipment, crashed the system software and force a reboot. Upon reboot, the player parsed the XML file again from its flash storage, crashed and rebooted again. And so on, and so on, and so on. Crucially, the XML file would be parsed before a new one could be fetched from the internet, so once the bad configuration file was fetched and stored by these particular Samsung Blu-ray players in the field, they were bricked.
 
Top