SEACOM launches consumer fibre ISP

Gtx Gaming said:
Thought they sold it through marcolan?
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This.

There were also a Massive™ price increase on the cards for 1 June that they decided to postpone yesterday, and the negative sentiment towards them due do all the downtime etc etc is still there - are they trying to shed their skin?
 
Ek Wonder Net, hoekom?

“Importantly, we’ve invested in a digital platform, including an app, to enable a seamless self-service.”

“We want to create a great consumer product and an even better customer experience,” he said.
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Ooooo a shiny new app, that's really going to impress people that already have every app under the sun installed.

It tells me that WonderNet will have a very small call centre staff complement and you will struggle to get anything resolved when the tickets you create using the app are ignored.

“WonderNet is focused on keeping things simple, while at the same time ensuring the continuity of home connectivity in South Africa.”
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If memory serves, hasn't SEACOM had a fair amount of downtime over the last few years?

So you signup with SEACOM's WonderNet and SEACOM goes down for whatever reason (cable break, peering disputes, etc), do you have zero international connectivity because SEACOM doesn't buy bandwidth from a competing cable?
 
and where is their website? assume by "has launched".. that it should exist?
 
km2 said:
Struggling to see how this kind of vertical integration allow for a better product, especially when any good ISP is going to need to source from multiple competing undersea providers.
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j4ck455 said:
Ek Wonder Net, hoekom?


Ooooo a shiny new app, that's really going to impress people that already have every app under the sun installed.

It tells me that WonderNet will have a very small call centre staff complement and you will struggle to get anything resolved when the tickets you create using the app are ignored.


If memory serves, hasn't SEACOM had a fair amount of downtime over the last few years?

So you signup with SEACOM's WonderNet and SEACOM goes down for whatever reason (cable break, peering disputes, etc), do you have zero international connectivity because SEACOM doesn't buy bandwidth from a competing cable?
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Well there are multiple segments of Seacom.

The Seacom undersea cable
Seacom transit privider
Seacom fibre/cable provider FNO
Macrolan/Seacom ISP

Seacom has absorbed the Macrolan brand so they are still selling to customers be it home or business through these brands. I think they just wanted to make it official like what Metrofibre Networx did with the launch of Gigago.

Seacom transit is where WonderNet will get their transit from. Seacom transit has capacity on WACS and their own cable. I would imagine they have others like EASSy too. They have national transit links too. Most people when they think Seacom they think undersea cable but that is not really how most ISPs get capacity. They get it through Seacom transit. ISPs that use Seacom for transit are ISPs like Accelerit, Aeonova360, Level-7, Afrihost gets a bit and probably one of the biggest being Cloudflare.

Seacom also has actual fibre in the ground. Not much but I believe they cover parts of JHB South if I'm not mistaken.

They have been selling residential and business fibre through their Macrolan and Seacom names a while now so this should be nothing new with WonderNet.
 
cavedog said:
Well there are multiple segments of Seacom.

The Seacom undersea cable
Seacom transit privider
Seacom fibre/cable provider FNO
Macrolan/Seacom ISP

Seacom has absorbed the Macrolan brand so they are still selling to customers be it home or business through these brands. I think they just wanted to make it official like what Metrofibre Networx did with the launch of Gigago.

Seacom transit is where WonderNet will get their transit from. Seacom transit has capacity on WACS and their own cable. I would imagine they have others like EASSy too. They have national transit links too. Most people when they think Seacom they think undersea cable but that is not really how most ISPs get capacity. They get it through Seacom transit. ISPs that use Seacom for transit are ISPs like Accelerit, Aeonova360, Level-7, Afrihost gets a bit and probably one of the biggest being Cloudflare.

Seacom also has actual fibre in the ground. Not much but I believe they cover parts of JHB South if I'm not mistaken.

They have been selling residential and business fibre through their Macrolan and Seacom names a while now so this should be nothing new with WonderNet.
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Thanks, did not know that.

Here's a question for @Jamie McKane: Is WonderNet really new or is it just SEACOM renaming Marcolan to WonderNet, and if it isn't a renaming exercise, what does that mean for Marcolan going forward?
 
Probably gonna be a fibre break every 2 months that will take 3 weeks to fix :ROFL:
 
We need more rollout in Durban, so please WonderNet. Come and do some digging here.. Start in Umbilo area, thanks
 
We don't need more ISPs, we need more network providers.
 
Swa said:
We don't need more ISPs, we need more network providers.
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We need more fibre in the ground and less hassles from municipalities charging exorbitant way-leaves for trenching.
All the complexes surrounding me have FTTH but the 150 houses in the street I live in are waiting for FTTH from any provider. Vodacom have been waiting for permission from Tshwane to trench for the past 6 months.
This is the type of red tape and bureaucracy which stifles progress.
 
j4ck455 said:
Here's a question for @Jamie McKane: Is WonderNet really new or is it just SEACOM renaming Marcolan to WonderNet, and if it isn't a renaming exercise, what does that mean for Marcolan going forward?
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We have asked Seacom for comment. Will report back as soon as we get feedback from them.
 
En ek wonder of hulle in my area gaan wees. Vumatel stop n paar strate weg en fixed LTE is, wel, die alternatief as mens nie fibre kan kry nie.
 
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