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Seller/Buyer Feedback: Your Input Needed

morkhans

A MyBroadband
Super Moderator
Joined
Jun 22, 2007
Messages
10,487
#1
I have been wondering what a good system would be to allow buyers and sellers to give feedback about transactions in the classified section. Given that rpm has a severe aversion to 3rd party plug-ins due to security concerns, things like itrader are unlikely to ever happen.

So that pretty much leaves us with a Seller/Buyer Feedback Thread.
  • I would like input on what a typical post should look like. Importantly it needs to be searchable so people can easily find the feedback.
  • The other logistic is negative feedback, because as we all know there are two sides to every story. I don't want the thread to detract into a mud slinging session, but I do want to expose scammers. So perhaps we allow for a complaint and response with additional discussion diverted to its own thread?

Your comments please.
 

Athos

Well-Known Member
Joined
Sep 11, 2005
Messages
269
#2
Seller/Buyer Template:

Forum Name of Seller:
Forum Name of Buyer:
Item Bought:
Seller/Buyer Experience (very short description):

End

The problem is the description because you would want a standard way to rate each seller/buyer. I would want to know things like how long it took to complete the deal, the temperament of the seller/buyer, would you recommend the seller/buyer etc.
 

Deadmanza

Honorary Master
Joined
Sep 13, 2013
Messages
10,173
#3
Seller/Buyer Template:

Forum Name of Seller:
Forum Name of Buyer:
Item Bought:
Seller/Buyer Experience (very short description):

End

The problem is the description because you would want a standard way to rate each seller/buyer. I would want to know things like how long it took to complete the deal, the temperament of the seller/buyer, would you recommend the seller/buyer etc.
Never going to happen.

If I buy/sell something I am no way going to write an essay to put your mind at ease.

A simple, "Great buyer/seller, would deal again" is sufficient.
 

Athos

Well-Known Member
Joined
Sep 11, 2005
Messages
269
#4
Never going to happen.

If I buy/sell something I am no way going to write an essay to put your mind at ease.

A simple, "Great buyer/seller, would deal again" is sufficient.
I agree that you are not going to write a novel.

I was just trying to formalise it by using some type of template. If you don't have a template it will be difficult to standardise on way the feedback is given.

So using my template in an example:

Forum Name of Seller: Fred
Forum Name of Buyer: Barney
Item Bought: iStone
Seller Experience (very short description): Buyer was friendly, paid via EFT without issue.

Forum Name of Seller: Fred
Forum Name of Buyer: Barney
Item Bought: iStone
Buyer Experience (very short description): Seller was easy to reach, is trustworthy, item bought was in good condition as per description.

You could expand the template maybe, to make it a bit more standardised by adding a line for the type of transaction.

Forum Name of Seller:
Forum Name of Buyer:
Item Bought:
Type of transaction (Cash/EFT):
Seller/Buyer Experience (very short description):
 

Deadmanza

Honorary Master
Joined
Sep 13, 2013
Messages
10,173
#5
I agree that you are not going to write a novel.

I was just trying to formalise it by using some type of template. If you don't have a template it will be difficult to standardise on way the feedback is given.

So using my template in an example:

Forum Name of Seller: Fred
Forum Name of Buyer: Barney
Item Bought: iStone
Seller Experience (very short description): Buyer was friendly, paid via EFT without issue.

Forum Name of Seller: Fred
Forum Name of Buyer: Barney
Item Bought: iStone
Buyer Experience (very short description): Seller was easy to reach, is trustworthy, item bought was in good condition as per description.

You could expand the template maybe, to make it a bit more standardised by adding a line for the type of transaction.

Forum Name of Seller:
Forum Name of Buyer:
Item Bought:
Type of transaction (Cash/EFT):
Seller/Buyer Experience (very short description):
That seems a lot better.

The main thing though would be that in order to encourage people to use the system, it would need to be quick and painless. Otherwise people will just ignore it.
 

surface

Expert Member
Joined
Oct 23, 2006
Messages
2,588
#7
Given that rpm has a severe aversion to 3rd party plug-ins due to security concerns, things like itrader are unlikely to ever happen.
Never say never ? - saying this with optimism - will be lekker to have something like itrader :)
 

MR.C

Expert Member
Joined
Mar 7, 2008
Messages
3,898
#8
Never say never ? - saying this with optimism - will be lekker to have something like itrader :)
An itrader system is a necessity imo.
Although not a reseller, i do a lot of my selling on forums instead of Gumtree or Junkmail cos a good itrader gives you more peace of mind, doesnt mean you can trust a person 100% but if someone from another town has an itrader rating of 79 positive deals and you have to pay in advance before he posts/couriers it through, you feel he wont mess you around and spoil his itrader.
 

Salt

Expert Member
Joined
Dec 29, 2013
Messages
1,395
#9
I think this is an awesome idea morkhans! iTrader or not, this will be a great start. Athos I think the template is great. This is really taking MyBB classifieds to the next level (maybe also catching up a bit with the likes out there) so I'm all for it and support it for what its worth. I buy and sell online very often so this is encouragement to use the MyBB classifieds even more :)
 

afzal2ma

Active Member
Joined
Aug 17, 2012
Messages
99
#12
Essentially speaking if you are not descriptive as possible the chances are that people will move onto another add.

I personally feel that the standard template is fine however there needs to be room for being more descriptive
 

bigboy529

Expert Member
Joined
Apr 23, 2012
Messages
2,744
#17
Baught a M.2 SSD from Flashgear a couple of days ago, great service, shipped the same day and arrived the next.
 

WAslayer

Senior Member
Joined
May 13, 2011
Messages
937
#18
the itrader system works best.. you can view a user's feedback score based on past ratings under their nick in the post, which avoids having to click around looking for feedback for a seller.. the seller can feedback to the buyer which is just as important as the seller getting feedback.. some buyers can be a pain.. and from the itrader main menu you can search for a user to view their itrader summary and any feedback posted by buyers and sellers..
 

LPCPT

Senior Member
Joined
Jun 24, 2011
Messages
821
#19
Can the price be added to the heading. It makes it easier to choose which ads are suiatble. No need to open it first to see price.
 
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