Sentech is deceiving the press

hArTh

Expert Member
Joined
Feb 13, 2004
Messages
1,114
The are two major problems which Sentech’s MW product:

(1) Unfair distribution of bandwidth between their customers, some have high speeds and some have low speeds. There is no fixed factor that influences whether clients are fast or slow and, what’s worse, clients seem to flip between high and low speed states.

Solution: Only Sentech can fix this problem, it resides in the management of THEIR network.

When this problem is fixed, users will experience consistent access speeds. Only then can Sentech evaluate problem (2): Inadequate bandwidth purchased from THEIR upstream providers.

(2) Inadequate total bandwidth will result in a large proportion of clients experiencing access speeds far lower than their package rated speeds. At this point Sentech will need to buy more bandwidth or incur the wrath of their whole client base. Of course, this will always be a "fsck you Sentech buy more bandwidth" problem, if you're a client, and a "Stop downloading warez, moviez and mp3z you pimply faced h4X0rs" problem, if you're Sentech. I.e. it’s a "half empty, half full" point of view issue.

(1) is clearly not a point of view issue but a real technical problem.

In fact, after having typed this I think the reason for Sentech dragging their heels on fixing problem (1) is, as soon as they do, they will have their whole user base clamouring for better access speeds rather than a "minority". They'll be out of the frying pan and into the fire…

Of course an ethical, competent approach to these two intertwined problems would be fixing the bandwidth allocation problems and ensuring they have purchased sufficient local and international bandwidth. I'm not holding my breath …

As it stands Sentech are using (2) to hide (1), a most despicable and unethical way to handle things. But as the differences between the problems are fairly “subtle” they will probably be lost on the press.

Personally, I've given up on MW, after vowing that I would subscribe. Sentechs lastest "acceptable use" sabre rattling has been the final straw for me. Going to get ADSL in the interim until the dust has settled on the whole wireless scene. I can pay on a monthly basis and at least I know exactly what I'm getting.

IBurst looks like a very promising wireless technology that will be a direct competitor to MW and will probably be launching later this year. IBurst latency look set to handsomely undercut MW's latency...


-Professional information anarchist-
www.sentechhatesfreespeech.org.za
I support:
www.hellkom.co.za
 

hArTh

Expert Member
Joined
Feb 13, 2004
Messages
1,114
Ok thought it would be a good idea to compare the service recieved.

Just got off the phone from Telkom.

Placed order to upgrade from ISDN to ADSL:
R680 pm rental for net access + voice phone.
R404 installation fee

They tried to pimp me me their sell-your-soul-for-24-months in exchange for a "free modem" "deal" and them as the ISP.

I laughed at them re the 24 month deal but took them as an isp.

They qouted ~R2k for their USB and ethernet modems. I laughed.

Cyberdyne pimps them for ~R400.

Timing:
2 weeks to check if local exchnage is ADSL enabled ... I know it is already.
1 week for installation.
= 3 weeks

Any recomendations for routers etc? I take it I can plug their ADSL box directly into an ethernet enabled router/firewall/switch combo? And then its straight from the combo into my box?


[}:)] <- Should be an intersting comparison ...

-Professional information anarchist-
www.sentechhatesfreespeech.org.za
I support:
www.hellkom.co.za
 

fusion01

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Joined
Sep 6, 2003
Messages
285
Anyone whom signed up for a 24 month contract was a MUPPET. You have a right to be angry with this term - but don't be angry at me if your frustrated as heck - look at your gullibility, alongside naivety. We're all in it together and no-one deserves what they're getting but please! Roped into a contract for 2 YEARS where you CAN'T GET OUT? And it's only been going for HOW LONG???! Please.

=====================
Fusion.01 : Internet Design & Production
www.fusion01.com
=====================
 

TheRoDent

Cool Ideas Rep
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Aug 6, 2003
Messages
6,218

guest2013-1

guest
Joined
Aug 22, 2003
Messages
19,800
fusion, go to hell, I dont deserve what Im getting....i mean hell, i pay good money and all I can get is a measly 32kb/s.... where is my 55kb/s!?!?!

Help save the bandwidth. Decent download speeds for TheRodent! Stop downloading now!!!
 

kickass72za

Well-Known Member
Joined
Jun 11, 2004
Messages
305
Fusion......you sit on the fence and dont embrace NEW TECHNOLOGY.....go play with websites and let the rest of US lead the TECHNOLOGY ADVANCEMENTS in this country

If we dont get what we are paying for.....what right has SENTECH!!!!

ITS THAT SIMPLE
 
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