SERIOUS problem with billing

Donovan

Senior Member
Joined
Apr 27, 2004
Messages
900
Hello everyone, long time no see.

I have seen it posted before, but I need to alert everyone that you absolutely MUST check your bank account every month, and make sure that you're being charged and being charged CORRECTLY by Sentech.

Several complaints have been noted where people have been charged obvious idiot amounts (R 64 900 instead of R 649.00) to strange amounts (R 3000 instead of R 649.00).

If they do this, I'd recommend that you contact them and tell them to reverse the debit order immediately. Do not accept a "credit" on your account (what happens when Sentech sees it's ass as the 24 month contracts end?). If they refuse, sue them immediately.

Heads up people! We're dealing with filthy thieves.
 

guest2013-1

guest
Joined
Aug 22, 2003
Messages
19,800
They overcharged me by 1.5k for the last two months. That is, 6000 rand for a 3000 rand service

At least I bitch and moan effectively enough to get them to reverse the debit orders

Help save the bandwidth. Decent download speeds for TheRodent! Stop downloading now!!!
 

regardtv

Expert Member
Joined
Sep 1, 2003
Messages
1,537
And you feel you're currently gettin R3K service ;-) hehee ... the porn MUST be good ;-)
 

guest2013-1

guest
Joined
Aug 22, 2003
Messages
19,800
No not at all, i almost bit someone's head off when the double billing went through

Help save the bandwidth. Decent download speeds for TheRodent! Stop downloading now!!!
 

Rhino

Senior Member
Joined
Feb 27, 2004
Messages
766
they took my money a week late this month, I thought I was getting a rebate, but no such luck :(

________________________________________________________________________________________
Save a horny friend........

SETUP: Durban Mal Park(36) 53% sig 128k | D-Link Tri-Mode Dual Band Wireless router and a PCI 108Mbps wireless card :)
 

noswal

Executive Member
Joined
Jun 26, 2004
Messages
6,172
Just checked my account
MyWireless 128 (24 month contract) INACTIVE 1 5/26/04

Guess I'll be getting billed when the accounts dept reads this on the forum as they are not reading the information from their own system !!!!!!


_________________________________________________________________________
No more catenna, now its a custenna
 

Rhino

Senior Member
Joined
Feb 27, 2004
Messages
766
Noswal: Have u been using your connection?

________________________________________________________________________________________
Save a horny friend........

SETUP: Durban Mal Park(36) 53% sig 128k | D-Link Tri-Mode Dual Band Wireless router and a PCI 108Mbps wireless card :)
 

Billy

Expert Member
Joined
Feb 8, 2004
Messages
3,690
Their accounts department is as bad as their bandwidth. They have not deducted anything since joining in Feb. Maybe they should debit the R3000 owed and use it to buy some bandwidth?
 
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