Slow International? Resolution expected on the 19th!

slimothy

Banned
Joined
Jan 14, 2005
Messages
4,808
Well this is something I've been suffereing with and was basically told by some helpdesk dude that I am hallucenating, the whole slow international thing it seems was not in my imagination and is really a problem others are having.

It only took WBS a week to find out the problem existed (*claps*) which is funny since I told them a week ago about it and I'm sure others did the same.

Anyways if you are having slow international for 22 hours of the day and using your cap up slowly you can expect a resolution by the 19th (I'm going to play the pecimist here and assume they won't resolve it, especially by then). So best case scenario you only have to wait 9 days to get what you paid for, even though then you'll probably be capped and have used your entire monthly allocation at 64kbit, YAY

Find more out at http://www.iburst.co.za/networkstatus2.php
(Side note if you want to get really pissed off click that link while running an app like DU Meter that shows your bandwidth, theres nothing like watching a 2GB download come down at 4KB/s when you're uncapped and then a WBS relaated web page come down at 120KB/s)

P.S. Can someone come to my house and kill me now, kthx
 

mcleodd

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Joined
Aug 13, 2004
Messages
199
How the heck can they take nine days to resolve a technical issue like this? What could the problem be?
 

jmn

Senior Member
Joined
Feb 19, 2005
Messages
551
Maybe trying to provision more international bandwidth, perhaps Telkom is also in the loop :D
 

Onraji

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Joined
Mar 23, 2005
Messages
183
my theory ... my company hosts servers at uunet (not sure if iburst still uses uunet) and i seem to remember that their "billing cycle" is from the 20th - 19th (i.e. 20th July - 19th Aug) ... Maybe iBurst is tryna cut down on bandwidth costs till the end of this billing cycle by "degrading" our service ?

just a theory ....
 

alchamy

Expert Member
Joined
Nov 14, 2004
Messages
1,637
Onraji said:
my theory ... my company hosts servers at uunet (not sure if iburst still uses uunet) and i seem to remember that their "billing cycle" is from the 20th - 19th (i.e. 20th July - 19th Aug) ... Maybe iBurst is tryna cut down on bandwidth costs till the end of this billing cycle by "degrading" our service ?

just a theory ....

It would not surprise me, they have done worse things in the past. Oh wait they continue to do terrible things :p
 

Crash

Senior Member
Joined
Nov 15, 2004
Messages
942
I don't think it's a bandwidth issue.
The guys I work with have spoken to the guys at UUNET. They obviously won't tell us how much bandwidth WBS have, but they say it is quite substantial.
 
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