Many viruses infect PC's and then take the Outlook smtp setting for spreading themselves.
I've seen such a PC sending 2 GB of viruses a day over ADSL.
At 100k per virus (lets assume) that is 2000 emails per day. If you have a few of these, it will slow down any mail server. If one is running anti-virus software on the system, and the software tries to inform the spoofed "from" addresses that they tried to send viruses, this quickly builds to an avalance of mails being queued and the poor server trying to mail to non-existing addresses.
Of course, this munches bandwidth as well
If Sentech does not check for viruses, well, it is pure wastage of bandwidth.
I'm very in favour of a law to prohibit people sending viruses for more than a day from ever again owning a PC!
This said: On the Telkomsa.net home page, they show stats on how many viruses they stopped on their servers. If Telkom can setup a system to handle the load, Sentech has to proof their ability to do so as well.
South Africa needs World Class Broadband at World Competitive Prices.