Smtp.saix.net problems

krusty

New Member
Joined
May 23, 2005
Messages
9
I use the smtp server: smtp.saix.net

I've been having problems in the past couple of days with sending emails to clients and them not receiving them. Has anyone had similar issues?

What options are there available for SMTP servers in South Africa? I have a Telkom ISP account.
 

adsl3g

Expert Member
Joined
Aug 1, 2005
Messages
3,392
Get a gmail account (free ) and you can use gmail's smtp server - not SA though but it works fine.
 

Deckert

Well-Known Member
Joined
Jan 13, 2004
Messages
386
Hi,

Agreed, the SAIX SMTP server is definitely either overloaded by spam or just slow due to many new lines being installed and the SMTP infrastructure not being upgraded.

I vote for the latter. The e-mails I send through smtp.saix.net all get delivered, but there's a fairly long delay before the mail exits the Telkom infrastructure.

Another possibility is that the SAIX mail server has been blacklisted and the client's mail server is acting on an RBL and simply discarding your messages. A quick check of http://openrbl.org reveals that they're currently on at least two blacklists.

--deckert
 

Sergus

Member
Joined
May 15, 2004
Messages
10
SAIX Network Notice Update
----------------------------------------------------------------------

Reference ID : STT000000004831
Failure Type : Service Failure
Problem Description : SMTP.saix.net
Impact : Customers connecting to SMTP.Saix.net will experience delays in mail delivery.
Time Down : 29 Jun, 2006 at 07:30:00 (SAT)
Time Up : None
Sites : service
Services Affected : SMTP
Update Description : The queues are busy working off, there is still a large queue backlog, updates to follow
 

The_Unbeliever

Honorary Master
Joined
Apr 19, 2005
Messages
103,196
SAIX's SMTP is sending out spam, that's the reason for the queue backlog.

Adding to that problem is greylist implementation at some sites, RBL at others, and you have a biggie...

Agree with the idea of getting a gmail account and sending/receiving thru that account - it's a bit of a hassle, but worth the assurance that your mails will go through and not be blacklisted or dropped somewhere along the line.

I had to physically whitelist some of SAIX's SMTP server adresses because our mail filter keeps on blocking these - and some of our clients/customers/contractees are sending from SAIX adresses. Not a good thing for business.

SAIX is evil, and should be redirected to /dev/null at every opportunity... :D
 

jpretorius

Active Member
Joined
Jan 30, 2004
Messages
58
Too many recipients on SMTP

I finally got my new ADSL connection yesterday. Long story, you've heard it all before, and that's not what this is all about.

Today as usual I put together my daily newsletter, plugged my subscriber list into the BCC: box and pressed send. Magic - it finished the upload in no time flat. Two minutes later I got an "undeliverable" response. No problem, I get a few every day - mailboxes full, guys who forgot to send their address changes and so on. I open it up and whoa....... my entire subscriber list of 350 email addresses rejected: "452 Error: too many recipients".

I'm on the blower to Imaginet my ISP. "Not us, It's an SAIX restriction on their SMTP". Very quickly I figure that I'm in the proverbial hard place. Never mind that I earn a living sending out my daily words of wisdom to 350 subscribers, and have done so for the last 6 years, SAIX/Telkom have decreed that any posting to more than 20 recipients must be SPAM.

The way I see it, my options are:

Ask SAIX/Telkom to be reasonable:)

Appeal to ICASA:)

Go back to MTN/Autopage. Yuk - the only outfit more scummy than Telkom must be Autopage.

Change from an ISP using SAIX to one using IS. Anyone know if IS has the same crap?

Find a generous soul who is willing to provide SMTP access without any other benefit.

Connect to Google mail's SMTP. I have a Gmail account, so I decided to try this and have spent most of today trying to get it working. It keeps rejecting with an "invalid email address". Anyone have any ideas?

Anyone have any other options?
 
Last edited:

wallace

Well-Known Member
Joined
Nov 30, 2005
Messages
377
Get a gmail account (free ) and you can use gmail's smtp server - not SA though but it works fine.

Have you noticed a few of your emails "disappearing" when you use the Google SMTP server?
 
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