Sign up with Google28/08/2002
"Yes, I think it needs to be seen in context about the value that’s going to be provided.
The always-on, and I think a discerning Internet user will realise that the rental paying
for an ISDN line as well as a couple of hours a day for usage, the R680 a month (for ADSL) from the
access point of view will be far cheaper than paying for the usage that they are paying currently,
as well as the line rental.
So we believe there will be tremendous value received by the end-user and a tremendous growth
in the service in the future."
March 2003
"South Africans pay a tax living in SA; we are very far away from where most of the content is [in North America],"
"We need to tell people that there is often content in SA that can replace what they are getting overseas"
5 February 2004
Despite complaints from several quarters, independent research shows the majority of
asymmetrical subscriber line (ADSL) users are happy with Telkom's service and offering.
“A large independent research company confirms that 87% of business users and 84.3% of domestic users
rated Telkom's ADSL service as excellent, very good, or good,”
“We now have proof that most ADSL users are happy with the service.”
"contrary to many recent media reports, very few ADSL users are dissatisfied.
“I am now open to audit.”
aimed at gamers - "it will not be suitable for those wanting to use peer-to-peer applications.
“These users should get a leased-line.”
Feb 2004 :
"The reality is that, because we are situated in South Africa, international bandwidth is very expensive.
We pay for it in dollars and euros,"
"Only between 5% and 10% of our users reach the cap every month,"
"Why make them pay for something they won't use? If we don't cap it, we will have to charge more,
negating the cost savings.
The cap is there to ensure that our customers get the best service at the best price;
the package has been created to do this."
"The things that they are looking for will cost money to provide.
Ninety per cent of users are happy with the service.
For a small minority of users to demand changes that cost money is rather presumptuous."
SAIX is working on the introduction of a less shaped international pipe that will be offered
to ISPs to meet the needs of customers who have high bandwidth applications.
This will be at an additional premium to the current service to compensate for the
cost of providing additional bandwidth.
"Time will tell whether those users who are complaining are willing to pay that premium for the service,"
"They are not going to go away. We are always going to have 5% or 10% of our customers
not being able to use the offering as it was intended and who will be disappointed.
There's not much we can do about changing that."
a credible international study by the independent telecommunications group, Tarifica,
proved that its tariffs were "highly competitive and of the most affordable in the world".
"Yes, I think it needs to be seen in context about the value that’s going to be provided.
The always-on, and I think a discerning Internet user will realise that the rental paying
for an ISDN line as well as a couple of hours a day for usage, the R680 a month (for ADSL) from the
access point of view will be far cheaper than paying for the usage that they are paying currently,
as well as the line rental.
So we believe there will be tremendous value received by the end-user and a tremendous growth
in the service in the future."
March 2003
"South Africans pay a tax living in SA; we are very far away from where most of the content is [in North America],"
"We need to tell people that there is often content in SA that can replace what they are getting overseas"
5 February 2004
Despite complaints from several quarters, independent research shows the majority of
asymmetrical subscriber line (ADSL) users are happy with Telkom's service and offering.
“A large independent research company confirms that 87% of business users and 84.3% of domestic users
rated Telkom's ADSL service as excellent, very good, or good,”
“We now have proof that most ADSL users are happy with the service.”
"contrary to many recent media reports, very few ADSL users are dissatisfied.
“I am now open to audit.”
aimed at gamers - "it will not be suitable for those wanting to use peer-to-peer applications.
“These users should get a leased-line.”
Feb 2004 :
"The reality is that, because we are situated in South Africa, international bandwidth is very expensive.
We pay for it in dollars and euros,"
"Only between 5% and 10% of our users reach the cap every month,"
"Why make them pay for something they won't use? If we don't cap it, we will have to charge more,
negating the cost savings.
The cap is there to ensure that our customers get the best service at the best price;
the package has been created to do this."
"The things that they are looking for will cost money to provide.
Ninety per cent of users are happy with the service.
For a small minority of users to demand changes that cost money is rather presumptuous."
SAIX is working on the introduction of a less shaped international pipe that will be offered
to ISPs to meet the needs of customers who have high bandwidth applications.
This will be at an additional premium to the current service to compensate for the
cost of providing additional bandwidth.
"Time will tell whether those users who are complaining are willing to pay that premium for the service,"
"They are not going to go away. We are always going to have 5% or 10% of our customers
not being able to use the offering as it was intended and who will be disappointed.
There's not much we can do about changing that."
a credible international study by the independent telecommunications group, Tarifica,
proved that its tariffs were "highly competitive and of the most affordable in the world".
