Sorry to revive an old thread, but after reading it I sincerely felt I had to put I my 2c...
ABSA
When I was growing up, I had an United Bank Help U Go account, which was for kids and teen. United became ABSA when they merged with Allied and a few others. In 1997 I took a personal loan for one year, from them to fix up my car. Six months later I was retrenched. I went to my branch to find out what to do. They told me that I need to extend my loan for five years to reduce the monthly payments. They gave me a bunch of forms to sign and sent me on my way. My mom read through the papers only to discover that one of the forms I signed was to cancel the insurance on the loan which would cover six months installments in the event of job loss or disability. So I went back and complained. The bank manager who got me to sign the forms said I should have read them first and it was my own fault. So I stopped paying, they took me to court, and I won.
FNB
Had an account with them for less than a year. My fees were freaking high and when I queried it, they told me I was on an old fee schedule. They changed it and a few months later they switched me back to the high fees. Account closed.
Standard Bank
Have my business account with them. Terrible service. Over draft only works when they feel like it. Will be moving my account very soon.
Capitec Bank
Excellent service, excellent fees, excellent bank. I have a mastercard debit card with them, Online purchases have to be verified, which is super cool. Loan rates are fair when compared to other banks. No bonds or business accounts which is sad. I do all my withdrawals from PnP. Checkers cant use my Capitec card, always gives an error. Incoming EFTs from other banks usually clear within 12 hours. Pr8blems are sorted fast and they call you same day to update you. Internet and mobile banking is very simple, but functional.
Nedbank
Gave me a credit card even though I dont bank with them. Gave me a 95% bond as well, first time. Refuses to open a personal account for me. Moving my business account to them as they will give me NAEDOS for doing my clients debit orders.
Best bank? Capitec then Nedbank.