Standard Bank Insurance Feedback

[Dee96]

Hi All

Just thought I would start this thread to give honest feedback on Standard Bank Insurance.

The process of taking out the policy was easy and was done in 15 minutes. They had the most reasonable quote from everyone I contacted and I liked being with one of the bigger insurers. After the call, it was off to a PG glass for 15 minute's while they took pictures of the car and sent it off to Standard Bank.

All in all, very efficient and professional and digital which made it very user friendly.

Unfortunately, a week ago, someone did not see a stop sign and smashed into me. So after a few months with a new insurance, I have to claim.

The incident was reported the the insurer 1 day after the incident and again, it was one call and very professional.

Within 5 minutes, an assessment centre contacted me and set up an appointment to view the vehicle on the same day.

2 business days after that, I received an email from the assessment centre with a quote. The quote was also sent to Standard Bank for moderation.

This brings us up to today where it has been with standard bank for 4 working days.

I will update this thread as I go on through the process.

 

[Raaz1zn]

Agree that being with Standard Bank is comforting but have you read their T's & C's?

It is ridiculous in comparison to people like telesure and Outsurance.

 

[ADRAM3L3CH]

I've been with Standard bank for 4 years , My wife had two accidents, +- R80000 to repair, boundary wall and roof claims. All sorted out over the phone in minutes and repairs completed within 2 weeks(except the car which took around a month) . I have however moved my vehicles now since I received a quote for R700 less elsewhere.

 

[qscwbt]

3 small claims from standard, pool pump and 2 water pipes that burst (outside no damage to anything but the lawn) over a 5 year period and they doubled my excess amount????

 

[Dee96]

I've been with Standard bank for 4 years , My wife had two accidents, +- R80000 to repair, boundary wall and roof claims. All sorted out over the phone in minutes and repairs completed within 2 weeks(except the car which took around a month) . I have however moved my vehicles now since I received a quote for R700 less elsewhere.

Where did you get a lower quote

 

[Dee96]

Update: Standard Bank approved my quote which is nice as I was worried that they might argue some points on the quote. I will give the car for repairs and will update.

A legal firm called me with regards to the recovery. Hopefully that goes smoothly

 

[ADRAM3L3CH]

Where did you get a lower quote

Discovery

Update: Standard Bank approved my quote which is nice as I was worried that they might argue some points on the quote. I will give the car for repairs and will update.

A legal firm called me with regards to the recovery. Hopefully that goes smoothly

Is that the recovery of excess? Took about 3 months to get my excess back.

 

[Dee96]

Discovery



Is that the recovery of excess? Took about 3 months to get my excess back.

Excess and the total repair costs