The action comes shortly after StarSat Africa told MyBroadband that SpaceX had rejected its application to become an authorised Starlink reseller.
The company said it was migrating all customers to manage their own accounts, as it was not allowed to offer its managed service until its application had been reconsidered.
Once migrated, customers are able to log into their associated Starlink accounts and manage their subscriptions themselves. It was unclear whether the accounts could still be migrated while in a locked status.
Although Starlink does sell its residential kits through third-party stores, the Terms of Service state that the subscription itself must always be paid directly to Starlink.