MTN charges
Hi,
Another off the topic discussion:
Did anyone receive a bill that has charges for services that were not used by you?
I received charges for services I did not even subscribed to... and this from MTN and still in the process of trying to recover these charges...

Why is the customer support lines supplied by some telco and cell companies not toll free? (It's like they are making extra money out of there own mistakes)
Why do we pay for detailed billing if we do not even have the proper facilities avialable to question these charges?
Is there another channel available to the oridianry man out there that can be used to address these discrepancies?
One suggestion I have for the regulatory body is to disallow the enforcement of debit orders to pay for contracted cellphones, so that the user can have the abillity to question the authenticity of the billing
and with hold payment until corrected.