Stay away from Afrihost fibre - for you own sanity!

Brenden_E

Expert Member
Joined
Aug 30, 2006
Messages
3,210
#1
Afrihost support guy just confirmed I am being shaped to 3mb/s from a 10mb/s line. My current usage is 79GB this month.
Apparently there's some rollover policy from last month.

Do you want 3mb fibre at the price of 10mb? Go with Afrihost :/
Skedaddling to another ISP the moment the 6 month penalty to move expires.

1539707436210.png
 

Brenden_E

Expert Member
Joined
Aug 30, 2006
Messages
3,210
#2
For those interested, last month used 128GB in total. To get shaped to less than a 1/3 of the linespeed for 120GB usage a month is quite something.

1539707897820.png
 

Brenden_E

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Aug 30, 2006
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3,210
#5
Im happy with mine, 20/20 Home uncapped


Do you let your line run 24/7 or how do you manage to get that much without being shaped?
With the latest broadband report when I saw Afrihost at the bottom of the pile I was not surprised.

I can't stream a 720p video on my 10mb fibre without constant buffering. Welcome to 2018.
 

Rickster

EVGA Fanatic
Joined
Jul 31, 2012
Messages
15,642
#6
Do you let your line run 24/7 or how do you manage to get that much without being shaped?
With the latest broadband report when I saw Afrihost at the bottom of the pile I was not surprised.

I can't stream a 720p video on my 10mb fibre without constant buffering. Welcome to 2018.
It runs 247, but thats mainly uploading.
 

Koosie

Senior Member
Joined
Dec 4, 2007
Messages
523
#7
Had the exact same issue with Afrihost, switched to cool ideas 10mbps uncapped and averaging 700gb+ a month.
 

Brenden_E

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Aug 30, 2006
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3,210
#8
Had the exact same issue with Afrihost, switched to cool ideas 10mbps uncapped and averaging 700gb+ a month.
I don't even ask that much. I just want my 10mb line to run at that speed.
And at my low usage threshold, there's lots of ISP's out there that will give me that.

Sad how Afrihost has degenerated to this. I've been with them for something like 7 years because they consistently gave the best value for money.
 

Brenden_E

Expert Member
Joined
Aug 30, 2006
Messages
3,210
#10
1540230597317.png 10MB Afrihost Fibre.

This is what you get at peaks hours when you're flagged as an abusive downloader at 120GB a month. Seriously Afrihost, this is totally ridiculous.
 

eehellfire

Executive Member
Joined
Sep 25, 2007
Messages
9,064
#12
Afrihost support guy just confirmed I am being shaped to 3mb/s from a 10mb/s line. My current usage is 79GB this month.
Apparently there's some rollover policy from last month.

Do you want 3mb fibre at the price of 10mb? Go with Afrihost :/
Skedaddling to another ISP the moment the 6 month penalty to move expires.

View attachment 565881
You know they have a premium package for unshaped connectivity, right?
 

Ho3n3r

Honorary Master
Joined
Apr 5, 2012
Messages
16,738
#16
They shape fibre? :ROFL: Probably too stingy to buy enough capacity to make it unshaped uncapped like the good fibre ISPs do.

Afrihost have become a joke, no idea how I lasted so long with them.
 

ArtyLoop

Expert Member
Joined
Dec 18, 2017
Messages
3,058
#17
Wonder what their excuse will be in this case, since they cannot blame Telkom, copper quality, ADSL modem attunement or other BS baffles brains excuses.
 

IOPS

Well-Known Member
Joined
Oct 2, 2016
Messages
321
#18
Sounds like you guys just choice the wrong package.
Get something that isn't shaped/throttled. Sure, it sucks that it exists but it's still your fault for buying something knowing it'll be shaped.
 

Brenden_E

Expert Member
Joined
Aug 30, 2006
Messages
3,210
#19
Sounds like you guys just choice the wrong package.
Get something that isn't shaped/throttled. Sure, it sucks that it exists but it's still your fault for buying something knowing it'll be shaped.
For the price point I honestly didn't expect to be shaped this badly. 2 hours for a 170mb file -you don't think that's a bit extreme?

I was on their shaped ADSL packages before I moved to fibre and didn't have the same issues. Migrated to fibre and suddenly shaped to death. It's a bit wtf-worthy.
 
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