Stellenbosch ADSL congestion?

[Nirv]

Mine has been all over the place at night and worse in the mornings for some reason. I'm talking to Telkom now, they've done a port reset but that hasn't done anything. I'm going to ask them directly about exchange issues or other localised problems.

 

[Pada]

Now it has hit a new low: 1000ms - 1500ms after midnight ! This latency is so high that I simply cannot work from home via a VPN...

I'm over this. I'm gonna Tweet tomorrow and implicate ICASA in the Tweet to @TelkomZA.

 

[TipTopPoet]

Just ran a speedtest and got the following results.



I'm on a 4mbps connection and I live pretty much next to PnP in town, pretty much right next to the exchange.

Also ran a tracert to google's public dns.

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway [192.168.1.254]
  2  1009 ms  1065 ms  1067 ms  41-132-42-1.dsl.mweb.co.za [41.132.42.1]
  3     *     1025 ms  1015 ms  te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202
]
  4  1126 ms  1094 ms  1006 ms  197-84-2-2.cpt.mweb.co.za [197.84.2.2]
  5  1018 ms  1015 ms  1177 ms  tengige0-0-0-2.11.cpt-p-1.mweb.co.za [196.28.178
.97]
  6  1345 ms  1293 ms  1251 ms  tengig0-0-0-0.vic-p-2.mweb.co.za [197.84.4.35]
  7  1178 ms  1119 ms     *     tengig0-7-0-0.vic-p-1.mweb.co.za [197.84.4.37]
  8  1101 ms  1103 ms  1063 ms  tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
  9  1041 ms  1132 ms  1087 ms  197-80-96-6.jhb.mweb.co.za [197.80.96.6]
 10  1067 ms  1064 ms   919 ms  66.249.95.8
 11  1091 ms  1180 ms  1280 ms  209.85.253.196
 12  1066 ms  1129 ms  1213 ms  209.85.240.28
 13  1264 ms  1267 ms  1153 ms  216.239.49.36
 14     *        *        *     Request timed out.
 15     *     1130 ms  1217 ms  google-public-dns-a.google.com [8.8.8.8]

Trace complete.

Line is syncing at 4096000 down and 512000 up.
SNR Margin of 19.0 dB down 13 dB up and Line Attenuation of 19.5 dB down and 8.5 dB up.

The connection was actually relatively fine for the majority of the weekend and then started going to s*** again around Sunday evening. This has been going on for almost 2 months now, getting relatively sick of it. Telkom can't seem to figure out whats wrong.

 

[Nirv]

I have reported a fault but can't track it because the Telkom website is still down for maintenance since sometime on Sunday...

 

[Zewp]

I don't know about you guys, but I get this feeling that every time someone complains about crap performance their line gets prioritized or something, to the disadvantage of everyone else. All the while you guys were having issues, I had none, but since this weekend I've been experiencing issues reminiscent of a congested exchange. This is my speedtest as of this morning.

 

[Zewp]

@TipTopPoet, where do you live? I also live close to PnP, at the Hagerhoff flat complex just two blocks away, and these are my line stats.

SNR Margin (dB): 29.1 13.0
Attenuation (dB): 21.0 10.5
Output Power (dBm): 6.9 7.6
Attainable Rate (Kbps): 7840 980
Rate (Kbps): 1024 512
K (number of bytes in DMT frame): 33 17
R (number of check bytes in RS code word): 0 0
S (RS code word size in DMT frame): 1 1
D (interleaver depth): 1 1
Delay (msec): 0 0

 

[TipTopPoet]

I'm in Akkerhof across the road from PnP. Contemplating a move to Kleinwelgevonden, because our offices are there and the connection there is fine.

 

[Pada]

@Zewp:
I'm in Suidwal Street, Krigeville, which is inbetween Paul Roos and Bloemhof.

Here are my stats:

Mode: 				G.DMT 
Type: 				Fast 
Line Coding: 			Trellis On 
Status: 			No Defect 
Link Power State: 		L0 
  				DS	Upstream
SNR Margin (dB): 		30.1  	13.0 
Attenuation (dB): 		20.0  	10.0 
Output Power (dBm): 		8.1  	5.9 
Attainable Rate (Kbps): 	10752  	1008 
Rate (Kbps): 			2048  	512

I'm not at my flat at this moment, so I cannot run a speedtest.net test, however here is how my connection looked the past 7 days:

* Latency is indicated by blue filled in region, and I have a 2Mbps line, limited (by myself for prioritizing purposes) to 195KB/s.

 

[alternate]

The 800ms - 1100ms latency is back for me.
My line had been "fixed".

 

[TipTopPoet]

They probably "fixed" someone else's and de-prioritized your line.

 

[Nirv]

Test conducted on 5/28/2013 1:45:45 PM (Local)

Download Speed: 180 kbps (22.5 KB/sec transfer rate)
Upload Speed: 103 kbps (12.9 KB/sec transfer rate)
Latency: 892 ms

This is a local speedtest. I cannot properly open email and download work-related PDF's with this, let alone play anything online this evening (which happens to be practice for the Do Gaming league...).

 

[alternate]

Hey Telkom is on the case and trying to fix the problem.
It's not an isolated incident.

 

[TipTopPoet]

Hey Telkom is on the case and trying to fix the problem.
It's not an isolated incident.

Have they actually admitted to knowing about the issues that people are having? Because for the past two months Telkom peeps have been telling me that they have no clue about what is going on and that they don't know of anyone else with the issue.

I cannot properly open email and download work-related PDF's with this, let alone play anything online this evening (which happens to be practice for the Do Gaming league...).

I feel your pain. I have the option to work from home when working on the same project for several days, so now I'm forced to brave the crappy weather and actually go to the office. And even worse, I haven't been able to play any online games properly for the last 2 months. This is messing up my online life...

 

[Pada]

Here are my speedtest.net results:

 

[TipTopPoet]

Here are my speedtest.net results:

 

[Pada]

Tweeted

https://twitter.com/padakwaak/status/339479239281741824

If that gets us nowhere, then we should perhaps open a more general Tweet and let everyone retweet it?!

 

[jcvantasties]

Hey guys. Well, my internet is basically unuseable.
It has taken me about 20 minutes to make this simple forum post...



I live in La Colline, close to the primary school.

Lets hope the tweet lights a fire under someone's behind...

 

[Pada]

Yeah, I find this state of my ADSL highly frustrating, because I need to do work (remote desktop to office + Coursera marking) and it is just one epic fail.
3 more days and then its the next flat owner's problem and hopefully I won't have this issue at my next place...

 

[TipTopPoet]

Well... My connection seems fine this morning.



But it's happened before where it's fine for half a day or even a whole day :wtf: and then goes right back to s*** again.

 

[jcvantasties]

@TipTopPoet: Same thing happening at my place this morning. Connection back to normal nearly. Lets hope it holds permanently this time...