I waited for almost 2 months. Finally had to declare my Gears Of War 2 missing and have them send me a second copy. This is probably what happened to me as well :-( Now I wonder if I will ever see the second copy.
Last year I shipped something from the US. I waited for 3 months. Contacted the company in the US and they found out that our customs needed more paperwork. I waited another month and when I finally got the product, got another letter in the post stating that customs are holding my package until I submit the missing documents – how pathetic is that.