Streaming with Supersport

Mercury12

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Anyone having problems streaming on the SS site using chrome? Was working fine a week ago but now the the video doesnt load. KPfZo.jpg
 
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mercurial

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Send them an email from their website. Everyone is having this issue.
 

Agent_Smith

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My problem is slightly different and I can't for the life of me fathom what the issue is. I have a 1mb line (now upgraded to 2mb) at home and use it to stream live sport on SS. I have recently been watching a lot of the cricket (CLT20) that has been on and have been able to watch this without any issue. But when I watch any rugby, the feed sticks and doesn't stream as smoothly as the cricket does. I am also able to watch football and Formula 1 without any issues. This past weekend, I was watching (at least trying to watch!) the rugby match between NZ and Australia and eventually just gave up, as the feed was terrible! Very soon after that, there was a CLT20 cricket match on which came through perfectly! :confused:

My question is: Does SS stream their live feeds differently based on the sport or is the feed somehow affected by the amount of people that might be watching it online? With such a big rugby game on this weekend (WP vs The Sharks) I'm worried that watching this game on SS streaming is going to be a nightmare and I'll cry if I miss it!
 

Agent_Smith

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Another issue... Anyone ever received a message saying that a stream was "not available in your country"??
 

bekdik

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For buffring problem:

If you have buffering problem, try setting hardware acceleration off in flash:

rclick on the video and uncheck the use video acceleration box.
 

Mercury12

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Anyone having problems logging in? I keep getting authentication failure
 

MickeyD

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Just tested... Working OK here.

Go to your profile and ensure that your smartcard number is correct. I swopped my smartcard a while ago and forgot to update my profile and also could not connect! :eek:
 

mercurial

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Just tested... Working OK here.

Go to your profile and ensure that your smartcard number is correct. I swopped my smartcard a while ago and forgot to update my profile and also could not connect! :eek:

I had the same issue, but just the other day, it threw the same error. I just went into my profile and clicked "Update", even though there was nothing to update. It worked.
 

bekdik

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I notice that S1 always has a lot of buffering, to the point of being unviewable, while all the other channels work without a problem.
 

Agent_Smith

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I notice that S1 always has a lot of buffering, to the point of being unviewable, while all the other channels work without a problem.

Yeah, exactly what I said in my above post. Rugby sticks like a mofo, whereas cricket, F1 and football all seem to buffer smoothly. Would love to hear from a Supersport tech as to why this is coz it's most frustrating, especially with End of Year tours about to kick off :confused:
 

bekdik

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Yeah, exactly what I said in my above post. Rugby sticks like a mofo, whereas cricket, F1 and football all seem to buffer smoothly. Would love to hear from a Supersport tech as to why this is coz it's most frustrating, especially with End of Year tours about to kick off :confused:

The problem isn't content related, it's server related. last Sunday's F1 was streamed on S1 and was unwatchable.

I did post to Supersport's support site, but I don't expect a response.

However if a large number of people were to ask why the S1 channel always is buffered, whereas other channels are not, it may get their attention.
 
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Wezzy777

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Mar 1, 2012
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Does anyone know if it is possible to stream supersport without a smartcard?
 

Wezzy777

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It's not. Your other options are www.lshunter.tv or www.sportlemon.tv.

been using LS Hunter for a while now but its so slow when a game is on. Last night came up with a copyright infringment notice every 5 minutes, had to refesh then try again.

I'll try sportlemon when I get home maybe it's better.

Was hoping to use supersport because the quality is so much better but oh well.

Thanks for the info :)
 

Mercury12

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Jan 11, 2008
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Just tested... Working OK here.

Go to your profile and ensure that your smartcard number is correct. I swopped my smartcard a while ago and forgot to update my profile and also could not connect! :eek:

I cant even get into my profile. Says: DStv Connect authentication failed, please check your credentials and try again.
 
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