Sign up with GoogleI called Apple about my 2013 MacBook Air which has been giving me problems and they told me I have to bring it in for repairs to replace the logic board. Problem is the nearest Apple repair is centre is in Durban (and I'm in East London) and I was wondering if someone has done this before or I have to physically bring the laptop.
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Submitting a MacBook for Repairs to IStore by Courier
- Thread starter TFTC
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Space_Chief
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Just be careful about insurance. Couriers at best will only insure against theft and not damage. I think FedEx would do theft insurance but DHL and Berco would offer no insurance at all on "used" items.
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In addition to the standard DHL Express liability, we offer financial protection to our customers against all risks of physical shipment loss or damage, from any external cause.http://www.dhl.co.za/en/express/optional_services.html#containerpar_expandablelist
Space_Chief
Honorary Master
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That's nice except when arranging the shipping back a malfunctioning PS4 for repair/refund, Berco and FedEx refused to insure it saying they don't insure "used" electronics as a policy. Only FedEx would insure it against loss but not damage. I spoke to 2 people at Berco and 3 at FedEx.
I also tried DHL but can't remember why I turned them down, it may have been this issue too. Maybe DHL is different.
These logic boards seem to go wrong a lot.
http://www.zdnet.com/article/faulty-macbook-logic-board-suit-against-apple-thrown-out/
http://www.zdnet.com/article/faulty-macbook-logic-board-suit-against-apple-thrown-out/