Taking leave

AfriNatic

Afrihost Rep
Staff member
Joined
Nov 18, 2016
Messages
5,061
Hi All,

From Friday 27th to 3rd I will be on leave. I will be back on mybroadband from 6th of September.

If you have any urgent queries please feel free to reach our on WhatsApp, Support number or call backs.

I will leave you in the capable hands of our social media team on @AfriFella @AfriGuy @afrhost
 

Pineapple Smurf

Pineapple Beer Connoisseur
Joined
Aug 2, 2016
Messages
39,741
Leave?
Everyone is already working from home as it is waking up at 9am and farting around in their Onesies all day :laugh:
 

blunt

Expert Member
Joined
May 1, 2006
Messages
3,368
Hi All,

From Friday 27th to 3rd I will be on leave. I will be back on mybroadband from 6th of September.

If you have any urgent queries please feel free to reach our on WhatsApp, Support number or call backs.

I will leave you in the capable hands of our social media team on @AfriFella @AfriGuy @afrhost
Enjoy

I didn't know the other Afri* forum members were still "alive"
 

kellerza

Member
Joined
Feb 24, 2018
Messages
16
Hope you enjoyed your leave!

A question for when you're back... why does a new customer have to be 2 days without Internet when switching to Afrihost?

I can understand that a new ISP can only take ownership of a Vumatel line once released by the old ISP, but surely (with a month's advance notice) this is something you try to do more seamlessly?

Even if this is a Vumatel problem, as ISP you are probably in the best position to improve this
 

kellerza

Member
Joined
Feb 24, 2018
Messages
16
Luckily the "two day" activation time turned out to be only a couple of hours, so one happy connected customer here :)
 

blunt

Expert Member
Joined
May 1, 2006
Messages
3,368
Probably a worst case scenario.. rather under promise and over deliver than the other way around
 

AfriNatic

Afrihost Rep
Staff member
Joined
Nov 18, 2016
Messages
5,061
Hope you enjoyed your leave!

A question for when you're back... why does a new customer have to be 2 days without Internet when switching to Afrihost?

I can understand that a new ISP can only take ownership of a Vumatel line once released by the old ISP, but surely (with a month's advance notice) this is something you try to do more seamlessly?

Even if this is a Vumatel problem, as ISP you are probably in the best position to improve this

Hi,

Still on leave so my responses will be delayed.

The ETA given is a rough ETA. It depends on FNO's and the migration processes.
 
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