TCL launching Android and Google TVs in South Africa in November

TCL_South Africa

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“Almost” being the key word ;-)

When the queries about the screen uniformity and buggy software with few updates being rolled out start on these pages, TCL SA will not answer them. We have seen this movie before with Hisense, unfortunately. And while you may say you are not Hisense, you are still a manufacturer and, sadly, once you have my money you won’t care. As it is, you are not shipping your US models here. Why? Is it because America is an unforgiving market that requires you to be on your A game, while SA will allow you to skate by?
We're here to talk and engage, we know this community is more engaged and enthusiastic than a general audience and we'll do what we can to solve issues, answer questions and do what we can to help customers, potential customers and the public.

On the USA vs SA stock: I've got a more formal answer coming for you on that I'll tag you in, but it's got to do with more than just the market. You're not wrong; the USA is a competitive market, but there's also some other differences and standards that make things different. There's also market factors, the fact that we're entering into SA fresh, which means we may not bring in everything at once.

SA and TCL are in a new relationship, so give us a chance before you judge us until we've been here for a bit.

We're here with good intentions. We have a 3 year warranty, we get parts from the same factory as the USA does and we assemble locally. So there's no reason to assume a lack of quality. Yes, the models are different, I've asked the tech team to help with a formal answer on that, some of the more advanced models will arrive in 2022.

But that shouldn't be a reason to assume we're intentionally entering the market with low-quality.

Remember, a lot of the decisions also have to do with the markets use-case of a TV, which would include if a market (mass market) will use features, like 8k, and if they have the content, bandwidth, market, etc. Questions like; is it worth bringing in an 8k flagship into a market where 8k is likely not going to be in the market for a year or more. Then other issues, like affordability and adoption.

However, I'll get you the answer from "the suits" when I can, I just didn't want to avoid this question/statement before then.
 

Ryno'

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Mar 15, 2017
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We're here to talk and engage, we know this community is more engaged and enthusiastic than a general audience and we'll do what we can to solve issues, answer questions and do what we can to help customers, potential customers and the public.

On the USA vs SA stock: I've got a more formal answer coming for you on that I'll tag you in, but it's got to do with more than just the market. You're not wrong; the USA is a competitive market, but there's also some other differences and standards that make things different. There's also market factors, the fact that we're entering into SA fresh, which means we may not bring in everything at once.

SA and TCL are in a new relationship, so give us a chance before you judge us until we've been here for a bit.

We're here with good intentions. We have a 3 year warranty, we get parts from the same factory as the USA does and we assemble locally. So there's no reason to assume a lack of quality. Yes, the models are different, I've asked the tech team to help with a formal answer on that, some of the more advanced models will arrive in 2022.

But that shouldn't be a reason to assume we're intentionally entering the market with low-quality.

Remember, a lot of the decisions also have to do with the markets use-case of a TV, which would include if a market (mass market) will use features, like 8k, and if they have the content, bandwidth, market, etc. Questions like; is it worth bringing in an 8k flagship into a market where 8k is likely not going to be in the market for a year or more. Then other issues, like affordability and adoption.

However, I'll get you the answer from "the suits" when I can, I just didn't want to avoid this question/statement before then.
Ok cool, thanks. That’s fair enough.

I am intrigued by the brand because the reviews on the US models are always good and are often recommended over the more expensive brands, so I’m glad you are here but am hoping we get more models. Agreed that it’s still early and you need to suss things out.

Hopefully TCL will kick @$$ here, so all the best!
 

e4et

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Gudnews

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What is the relevance of HDMI 2.1?
Choose blissful ignorance and you'll be happier. It's one of those features that gives the wannaknowitall's of the world fomo. I hate being a wannaknowitall at times.
 

Sala_mander

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Jan 14, 2006
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We won't have a 43" with HDMI2.1 unfortunately. Smallest we'd have with that connection is a 50" P725
@TCL_South Africa That's a shame, especially since your SA website does list the 43P725, which is a 43" model. Any specific reason it's not going to be sold in SA?

Makes a great gaming TV for a smaller room which, like Vuilhaas, is what I want it for...
 

TCL_South Africa

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@TCL_South Africa That's a shame, especially since your SA website does list the 43P725, which is a 43" model. Any specific reason it's not going to be sold in SA?

Makes a great gaming TV for a smaller room which, like Vuilhaas, is what I want it for...
I beleive new models and sizes are coming in this week, I can check if that's going to be one of them if you're interested.
 

TCL_South Africa

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T

Thanks for the heads up. This is why I asked. Most TVs I’ve looked at drop 120Hz support for our region
Drop as in they offer it or drop as in they don't support it? Higher spec+cost likely will have it, but we should be price and feature competitive.
 

TCL_South Africa

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Ok cool, thanks. That’s fair enough.

I am intrigued by the brand because the reviews on the US models are always good and are often recommended over the more expensive brands, so I’m glad you are here but am hoping we get more models. Agreed that it’s still early and you need to suss things out.

Hopefully TCL will kick @$$ here, so all the best!
Heya, sorry for the week of silence! Yeah, we're excited for the future and hope to make an impact like we have everywhere else we've been.

Thanks for the well wishes.
 
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