Telkom Advertises LTE on Hout Bay but no signal at all

[warwickchapman]

Technician has confirmed we are roaming on MTN despite being will in the coverage area. Someone else nearby very close to tower does not get it either.

It has been a month and Telkom have given no indication this will be resolved.

Do I start fighting over cancellation and move to someone else?

To get my work done I have already spent over R5k on All Networks data bundles in the month I have not been with the service.

Do I have any chance of getting that refunded?

How do I get Telkom to respond with anything of substance?

 

[HowTo]

Technician has confirmed we are roaming on MTN despite being will in the coverage area. Someone else nearby very close to tower does not get it either.

It has been a month and Telkom have given no indication this will be resolved.

Do I start fighting over cancellation and move to someone else?

To get my work done I have already spent over R5k on All Networks data bundles in the month I have not been with the service.

Do I have any chance of getting that refunded?

How do I get Telkom to respond with anything of substance?

You need to see if Telkom Network does support it.
Looking at there map.

Put pressure on Telkom. If they sold you a contract and the LTE signal falls in the boundary put pressure on them.

Supply info to TelkomZA with map info. Ask him if he could help or does he have a contact number etc.