Sign up with GoogleAfter having the trouble with my ADSL for the umptieth time, I have reached breaking point. I have managed to contact Special Assignment (SABC3), and proposed to assist in doing a slot on Telkom. Something in the line of, "Telkom's and it aging infrastructure".
The proposed outline of the program is as follows:
- Give a short history of Telkom and its privatization, highlighing the role of foreigners managing the company.
- Highlighting the exorbant profits that Telkom's managed to make in the last few years,
- Highlighting radical changes in the company, such as the massive staff reductions etc.
- Highlighting the agreement Telkom had, and how they barely made it survive to continue with their monopoly,
- Highligthing that the average user in South Africa rather own a Cellphone as it is actually cheaper for him to own than a land line,
-Highlighting problems experienced by users, especially people like the ADSL community ... (issues related to incompetence, bad service, line instability, not the usual issues such as high cost)
- A few interviews with current/ex technicians of Telkom. Problems they have and experience. I spoke to a few, and they all confirm that the current ifrastructure is slowly breaking down, and must be replaced soon. However, instead of doing that, telkom management is chasing profits
- and so forth, and so forth.
To convince the guy I spoke with, I offered to effectively do all the research for them, as well as a program outline (a bit more formal as above). Essentially, they will have to arrange for the interviews (I will give them the names and contact details of people) and make a program out of it.
I think there is something in this, as, from various threads I have read in the past few weeks, people are experiencing more and more problems, and telkom are more and more slow to respond, and, even then they fail to solve the issues. More worrying is that telkom does not care about residential users, but opt to serve the business community first.
One can understand this, as probably 80% of Telkom's income is derived from that source, with the residential market carrying very little priority. So, residential users are left behind, while only big business are upgraded and maintained.
We need to be factual, else they will not use it.
However, if successful, I think such an program will have a direct influence on Telkom's shareprice (bad publicity always does). This can also help in any future issues with the monopoly.
The proposed outline of the program is as follows:
- Give a short history of Telkom and its privatization, highlighing the role of foreigners managing the company.
- Highlighting the exorbant profits that Telkom's managed to make in the last few years,
- Highlighting radical changes in the company, such as the massive staff reductions etc.
- Highlighting the agreement Telkom had, and how they barely made it survive to continue with their monopoly,
- Highligthing that the average user in South Africa rather own a Cellphone as it is actually cheaper for him to own than a land line,
-Highlighting problems experienced by users, especially people like the ADSL community ... (issues related to incompetence, bad service, line instability, not the usual issues such as high cost)
- A few interviews with current/ex technicians of Telkom. Problems they have and experience. I spoke to a few, and they all confirm that the current ifrastructure is slowly breaking down, and must be replaced soon. However, instead of doing that, telkom management is chasing profits
- and so forth, and so forth.
To convince the guy I spoke with, I offered to effectively do all the research for them, as well as a program outline (a bit more formal as above). Essentially, they will have to arrange for the interviews (I will give them the names and contact details of people) and make a program out of it.
I think there is something in this, as, from various threads I have read in the past few weeks, people are experiencing more and more problems, and telkom are more and more slow to respond, and, even then they fail to solve the issues. More worrying is that telkom does not care about residential users, but opt to serve the business community first.
One can understand this, as probably 80% of Telkom's income is derived from that source, with the residential market carrying very little priority. So, residential users are left behind, while only big business are upgraded and maintained.
We need to be factual, else they will not use it.
However, if successful, I think such an program will have a direct influence on Telkom's shareprice (bad publicity always does). This can also help in any future issues with the monopoly.
