However, questions arise as to why the two financial service firms decided not to go with a consortium comprising Internet Solutions (IS), its parent Dimension Data, and British Telecom, as the bank and life assurer jointly hold 40% of IS.
It's exactly the same reason why my company (also a bank) went with telscum about 3 years ago. Of course, we're regretting it now, due to their bad service of our SLAs.