Telkom Crossed lines, any Telkom reps on here?

D

ddrd

Well-Known Member
Joined
Apr 5, 2012
Messages
145
Whats up guys.

I have a crossed line since thursday thanks to telkom, does anyone know if they have a rep on these forums?
 
D

ddrd

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Apr 5, 2012
Messages
145
wish they could respond to my PM :-( sitting with no adls for 4 days now
 
C

creeper

Executive Member
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Nov 18, 2010
Messages
5,463
ddrd said:
Whats up guys.

I have a crossed line since thursday thanks to telkom, does anyone know if they have a rep on these forums?
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I thought that is impossible with new exchanges. Perhaps some Nigerians are piggybacking on your phone line to phone their long lost prince that owes them $10 000 000.
 
Hectic

Hectic

Executive Member
Joined
Sep 15, 2009
Messages
6,266
Glingfram said:
No recent activity for the Telkom rep.

How.

Ironic.
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Don't be so quick to judge boetie.
They do not post a lot there. They do give feedback from time to time.
The normal procedure is for the members to PM the rep with the necessary details like account details and details.
 
D

ddrd

Well-Known Member
Joined
Apr 5, 2012
Messages
145
creeper said:
I thought that is impossible with new exchanges. Perhaps some Nigerians are piggybacking on your phone line to phone their long lost prince that owes them $10 000 000.
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hahaha had me worried there, i just called them now to double check, they said there has been no usage. Issue still not fixed tough, wonder how long it takes for them to just come and sort out the mix up at the exchange
 
MickeyD

MickeyD

RIP
Joined
Oct 4, 2010
Messages
139,117
Glingfram said:
Click on the TelkomZa profile linked by geezer. Shows me no recent activity. So something is broken?
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It's not necessary for them to post on the forum every minute of the day to be effective. As pointed out earlier, most of their communications is done via PM.
 
P

Paul Hjul

Honorary Master
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Aug 31, 2006
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And it is proving a most effective means of communicating notwithstanding the massive volume it undoubtedly attracts

Reps on the forum are for the most part part of lower level customer service that is available on calling, FB and Twitter so don't have ridiculous expectations but anticipate somebody who cares about solving problems with enough know how to be on a forum.
 
G

Glingfram

Senior Member
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Sep 23, 2011
Messages
555
Paul Hjul said:
And it is proving a most effective means of communicating notwithstanding the massive volume it undoubtedly attracts

Reps on the forum are for the most part part of lower level customer service that is available on calling, FB and Twitter so don't have ridiculous expectations but anticipate somebody who cares about solving problems with enough know how to be on a forum.
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Sweet Jesus. What were my expectactions exactly? I was commenting on what I saw, and as was pointed out, the rep may choose to communicate in other ways.

I am so highly sorry that what I saw was not the whole picture, and that previous experiences with Telkom (am I the only one?) made me jump to a conclusion.

While I thank you for showing me a bigger picture, you guys are dicks in the way you point things out.
 
R

Robin Hood

Expert Member
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Jun 5, 2004
Messages
3,322
here is a telkom no you can send an sms to by replying "fault" ( without the "")
012 321 0210
 
MickeyD

MickeyD

RIP
Joined
Oct 4, 2010
Messages
139,117
Glingfram said:
Sweet Jesus. What were my expectactions exactly? I was commenting on what I saw, and as was pointed out, the rep may choose to communicate in other ways.

I am so highly sorry that what I saw was not the whole picture, and that previous experiences with Telkom (am I the only one?) made me jump to a conclusion.

While I thank you for showing me a bigger picture, you guys are dicks in the way you point things out.
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Posts were pretty factual. Bad day at the office?
 
D

ddrd

Well-Known Member
Joined
Apr 5, 2012
Messages
145
Shweet, its been fixed, someone forgot to lock the exchange when they worked on it last week and then some idiot decided that they want to go and pull out all the plugs/wires.
 
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