Telkom fibre line upgrade from 4Mbps to 10Mbps without customer consent and with a increase in price

Rathan

New Member
Joined
Feb 6, 2019
Messages
1
I have a fibre line contract with Telkom. Mine was 4Mbps uncapped connection. Today(06 feb 189) I received a mail stating my contract has been upgraded to 10Mbps and monthly rental for this upgraded contract has been increased. I never requested for upgrade. Donno how come Telkom upgraded my contract and increased price.
 

Polymathic

Honorary Master
Joined
Mar 22, 2010
Messages
29,802
I have a fibre line contract with Telkom. Mine was 4Mbps uncapped connection. Today(06 feb 189) I received a mail stating my contract has been upgraded to 10Mbps and monthly rental for this upgraded contract has been increased. I never requested for upgrade. Donno how come Telkom upgraded my contract and increased price.
They longer offer 4mb lines, so either you take the 10mb or cancel
 
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