Telkom has around 74,500 DSL customers left

Jan

Jan

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Telkom fixed-line wipeout

Despite rapidly growing its fibre-to-the-home (FTTH) network in South Africa in the past year, Telkom's Openserve division lost over 200,000 fixed-line customers.

According to the telecoms company's Abridged Annual Results for 2023, fixed-access lines declined from 997,000 to 793,000 — a drop of 20%.
 
Once again they made exactly the same mistake.... forcing the killing of ADSL access leading to customers going to alternatives instead of openserve.

They really are this stupid. In town they started killing copper lines, fine..... but they only rolled out fibre to 3/4 of the town at most, they also did it AFTER herotel started converting people to fibre. Then later telkom reps would call people who don't have access to openserve fibre and insist that they actually do..... This means that due to incompetence they lost half their existing customers if not more.
 
rambo919 said:
Once again they made exactly the same mistake.... forcing the killing of ADSL access leading to customers going to alternatives instead of openserve.

They really are this stupid. In town they started killing copper lines, fine..... but they only rolled out fibre to 3/4 of the town at most, they also did it AFTER herotel started converting people to fibre. Then later telkom reps would call people who don't have access to openserve fibre and insist that they actually do..... This means that due to incompetence they lost half their existing customers if not more.
Click to expand...
They did that in my area. One day our phone and ADSL just stopped working, we had to go to a Telkom store to find out that our area had service removed and that we'd all be getting this FLLA phones or whatever.

2 years later of garbage LTE connectivity, MetroFibre came and put fibre.
 
They disconnected my perfectly good copper line and gave me a wifi router which did not work. Keep it up and go bust. you deserve it Telkom
 
Unless Telkom eliminates their inbred and historical monopolistic attitude, it will become bankrupt. My experience of TERRIBLE service from them that ran for about 4 years to resolve, I expect Telkom to fail - pity ...... or not
 
When cancelling a service needs to be a miracle I am out for good.

I love my pre-paid heaven only pay when I need a service it applies to Vodacom and electricity.

No surprise bills, if you have a dispute who are you doing to contact?
 
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