Telkom LTE download great but upload nothing

cobusvl

New Member
Joined
Sep 8, 2017
Messages
5
Hi,

We are streaming live church services and daily devotionals but have a problem with our Telkom upload speed. I have set the modem to 4g 1800Mhz and get download speeds regularly more than 30 Mbits/s but my upload is never more than 1. Here are some results.

9/8/2017
8:58 AM
19
45.53
0.41
< 50
Centurion
Green Gecko Internet Solutions
Telkom

9/8/2017
8:55 AM
19
43.20
0.18
< 50
Centurion
Green Gecko Internet Solutions
Telkom

9/8/2017
8:52 AM
209
31.16
0.39
~ 5400
Luxembourg
POST Luxembourg
Telkom

9/8/2017
8:51 AM
23
45.63
0.39
< 50
Centurion
Level-7 Wireless
Telkom

9/8/2017
8:50 AM
18
30.73
0.65
~ 50
Randburg
MTN SA
Telkom

9/8/2017
8:43 AM
19
45.43
0.85
< 50
Centurion
Green Gecko Internet Solutions
Telkom

9/8/2017
8:35 AM
18
47.02
0.48
< 50
Midrand
AfricaINX
Telkom

9/8/2017
8:29 AM
20
48.71
0.56
< 50
Midrand

What can I do to get better upload speed.
 

nemisiz

Well-Known Member
Joined
Jan 23, 2013
Messages
337
Adjust Antenna for better SNR and Change Band to 1800Mhz as that band has higher upload speeds , well that is what i found on my setup.
 

Yuu

Executive Member
Joined
Apr 3, 2006
Messages
5,052
M_Kat - not too sure average but i've seen alot of tests show 10Mbps upload and above on both 1800Mhz band and 2300Mhz band.
 

M_Kat

Well-Known Member
Joined
Aug 3, 2017
Messages
167
M_Kat - not too sure average but i've seen alot of tests show 10Mbps upload and above on both 1800Mhz band and 2300Mhz band.
I haven't seen anything above 5mbps on either band.
 

cobusvl

New Member
Joined
Sep 8, 2017
Messages
5
We are streaming to Facebook and youtube but our upload speed hardly gets over 1Mbps and is very erratic. I have tried all settings 1800 2300 4g/3g 4g only 3g only. The best upload is when I use 3g only. Best download is when I use 1800Mhz but then my upload is 0
 

Yuu

Executive Member
Joined
Apr 3, 2006
Messages
5,052
Test sim card in another device and if same results, send your speedtest results over to @TelkomZA over at Twitter. They will investigate and get back to you.

Give them upto 24hrs to respond. :)
 

cobusvl

New Member
Joined
Sep 8, 2017
Messages
5
We tested it in another device but it seems very erratic where we are. It just sounds weird to have over 40Mbps download and hardly 0.3 Mbps upload when I set it to 1800
 

Yuu

Executive Member
Joined
Apr 3, 2006
Messages
5,052
Okay, contact @TelkomZA on Twitter. Possible a cell is damaged or something. Let us see what they say.
 
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