Telkom mobile connectivity issues

thechamp

Honorary Master
Joined
Feb 26, 2011
Messages
13,969
#1
Anyone else having connectivity issues? both my phone and tablet can't connect to the internet.
 

Immy

Member
Joined
Feb 22, 2013
Messages
12
#5
Same here in PE, phone constantly switching between 4G, H+, H and 3G for past two days.
 

Randux

Expert Member
Joined
May 7, 2010
Messages
3,051
#6
I was about to make a thread about this. The connectivity problems started two weeks ago for me. Phone loses connectivity at random or when the phone has been not in use for a long period. For example if left alone for an hour or longer it loses connectivity. Every morning I have to reboot the phone to be connected. Toggling airplane mode on and off doesn't help, it has to be rebooted. I asked two of my friends if they were experiencing any problems, both described my experiences. I and the one friend are in Pietermaritzburg the other is in Durban Central.
 

ArtyLoop

Expert Member
Joined
Dec 18, 2017
Messages
2,621
#8
Cape Town here- went dead as a door nail now the only site I can seem to access is MyBroadband. Whatsapp and Telegram also can’t connect and cannot connect to GMail
 

PhireSide

Executive Member
Joined
Dec 31, 2006
Messages
7,804
#9
Cape Town here- went dead as a door nail now the only site I can seem to access is MyBroadband. Whatsapp and Telegram also can’t connect and cannot connect to GMail
Yahoo and duckduckgo works, yet Google and Youtube are both dead. Odd
 

ArtyLoop

Expert Member
Joined
Dec 18, 2017
Messages
2,621
#10
Whatsapp dead
Telegram dead
Google and all Google stuff dead (cannot even get to my Gmail)
YouTube dead
Many sites hosted in the US cannot be reached
Netflix dead

All just stopped working at the same time around 22:10
 

Mobster

Active Member
Joined
Feb 22, 2016
Messages
50
#11
facing the same issue. some sites work others dont. hit and miss going on here. Hope telkom can sort this out quickly.
 

ArtyLoop

Expert Member
Joined
Dec 18, 2017
Messages
2,621
#12
facing the same issue. some sites work others dont. hit and miss going on here. Hope telkom can sort this out quickly.
Erm nope they fark their stuff up every so often and we sit with terrible internet for weeks :mad:

And what’s worse is I cannot even get to my own websites hosted locally
Some idiot has really been let loose in their network again
 

ztecza

New Member
Joined
Aug 17, 2017
Messages
4
#13
Anyone still having issues in Cpt ? My Telkom mobile has no connectivity. LTE signal full bars but no internet access.
 

rebel998

Expert Member
Joined
Dec 3, 2007
Messages
3,516
#17
Yesterday afternoon I bought R355 worth of data. The money was deducted from my airtime but I received NO DATA?

This morning I called 180, held on for 40 minutes, nothing.

I then drove to the telkom front office. What a waste of time the only thing Louw Cloete (Wonderboom Junction, Pretoria shop) could say was that the system is down and there is nothing he could do. So I asked for their head office's number, they dont have one???? Regional office? nope, sorry.

This leaves me very concerned. It is clear that telkom mobile, once they have problems, provide f**k-all service. You cannot make contact with them.Period.

I suppose this is typical of an African country??

I am disgusted to say the least. :(
 

thechamp

Honorary Master
Joined
Feb 26, 2011
Messages
13,969
#18
Yesterday afternoon I bought R355 worth of data. The money was deducted from my airtime but I received NO DATA?

This morning I called 180, held on for 40 minutes, nothing.

I then drove to the telkom front office. What a waste of time the only thing Louw Cloete (Wonderboom Junction, Pretoria shop) could say was that the system is down and there is nothing he could do. So I asked for their head office's number, they dont have one???? Regional office? nope, sorry.

This leaves me very concerned. It is clear that telkom mobile, once they have problems, provide f**k-all service. You cannot make contact with them.Period.

I suppose this is typical of an African country??

I am disgusted to say the least. :(
What are you, a European?
 

RedhotNeo

Expert Member
Joined
Apr 18, 2007
Messages
1,307
#19
Yesterday afternoon I bought R355 worth of data. The money was deducted from my airtime but I received NO DATA?

This morning I called 180, held on for 40 minutes, nothing.

I then drove to the telkom front office. What a waste of time the only thing Louw Cloete (Wonderboom Junction, Pretoria shop) could say was that the system is down and there is nothing he could do. So I asked for their head office's number, they dont have one???? Regional office? nope, sorry.

This leaves me very concerned. It is clear that telkom mobile, once they have problems, provide f**k-all service. You cannot make contact with them.Period.

I suppose this is typical of an African country??

I am disgusted to say the least. :(
they did say they have system problems.. so just have to wait for telkom techs to resolve..

now imagine a call centre with just 200 staff on shift when u called in and theres already a waiting list of 50000 people, how long would it take for them to answer your call.. its not about the location! just be patient
 
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