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Telkom Mobile Self Service Portal / iPad Portal Issues

Park@82

Honorary Master
Joined
Jun 6, 2008
Messages
11,203
#21
On the MyTelkom site where you would normally buy data bundles. I do understand that they have new bundles but where can I recharge with it?

Cheers
Not sure, I saw the new bundles on the onnet.8ta.com link last night. If all else fails use the ussd menu instead *180# IIRC.
 

smithcza

Active Member
Joined
Jul 2, 2011
Messages
80
#22
Hi

That is strange, this is on onnet.8ta.com

Capture.JPG

The categories drop down is empty.

I am using the Huawei router, can't use USSD :(

Cheers
 

smithcza

Active Member
Joined
Jul 2, 2011
Messages
80
#24
Thanks,

The categories drop down is empty, there is nothing in there. Looks like I will have to dig up an old phone and try that.

Cheers,

Christiaan
 

Park@82

Honorary Master
Joined
Jun 6, 2008
Messages
11,203
#25
Thanks,

The categories drop down is empty, there is nothing in there. Looks like I will have to dig up an old phone and try that.

Cheers,

Christiaan
Strange, mine shows up. Do you have sufficient funds on it? prepaid or contract?
 

kurtg

Active Member
Joined
Jul 8, 2013
Messages
96
#26
Really frustrated with the recent TELKOM web portal upgrade

Really frustrated with the recent TELKOM web portal upgrade!!!:mad::mad::mad:

Can no longer view my data bundle, nor can I buy data bundles online, nor can I link my account so I can view my data bundle, WTF???

When I attempt to link my account all I get is: Unfortunately your request could not be completed. We apologise for the inconvience and will investigate the problem.

NO RESPONSE FROM support@telkomsa.net ???:mad::mad::mad:
 
Last edited:

Telkom

Expert Member
Company Rep
Joined
Jun 2, 2011
Messages
2,246
#27
Really frustrated with the recent TELKOM web portal upgrade!!!:mad::mad::mad:

Can no longer view my data bundle, nor can I buy data bundles online, nor can I link my account so I can view my data bundle, WTF???

When I attempt to link my account all I get is: Unfortunately your request could not be completed. We apologise for the inconvience and will investigate the problem.

NO RESPONSE FROM support@telkomsa.net ???:mad::mad::mad:
Hi kurtg,

We apologize for the inconvenience caused.

The systems are well back online now & the services are working fine.

Kind regards
Telkom Social Media Team
 
Joined
Aug 8, 2016
Messages
1
#28
Telkom is my service provider, and I managed to set up receiving e-mails to my Vodacom phone, but cannot sent and don't know which smtp to use.
 
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