Telkom Mobile Self Service Portal / iPad Portal Issues

[Park@82]

On the MyTelkom site where you would normally buy data bundles. I do understand that they have new bundles but where can I recharge with it?

Cheers

Not sure, I saw the new bundles on the onnet.8ta.com link last night. If all else fails use the ussd menu instead *180# IIRC.

 

[smithcza]

Hi

That is strange, this is on onnet.8ta.com



The categories drop down is empty.

I am using the Huawei router, can't use USSD

Cheers

 

[Park@82]

Hi

That is strange, this is on onnet.8ta.com

View attachment 228072

The categories drop down is empty.

I am using the Huawei router, can't use USSD

Cheers

Select "all network bundles" from the Categories drop down? Or pop the sim into your phone to use USSD from there?

 

[smithcza]

Thanks,

The categories drop down is empty, there is nothing in there. Looks like I will have to dig up an old phone and try that.

Cheers,

Christiaan

 

[Park@82]

Thanks,

The categories drop down is empty, there is nothing in there. Looks like I will have to dig up an old phone and try that.

Cheers,

Christiaan

Strange, mine shows up. Do you have sufficient funds on it? prepaid or contract?

 

[kurtg]

Really frustrated with the recent TELKOM web portal upgrade

Really frustrated with the recent TELKOM web portal upgrade!!!

Can no longer view my data bundle, nor can I buy data bundles online, nor can I link my account so I can view my data bundle, WTF???

When I attempt to link my account all I get is: Unfortunately your request could not be completed. We apologise for the inconvience and will investigate the problem.

NO RESPONSE FROM support@telkomsa.net ???

 

[Telkom]

Really frustrated with the recent TELKOM web portal upgrade!!!

Can no longer view my data bundle, nor can I buy data bundles online, nor can I link my account so I can view my data bundle, WTF???

When I attempt to link my account all I get is: Unfortunately your request could not be completed. We apologise for the inconvience and will investigate the problem.

NO RESPONSE FROM support@telkomsa.net ???

Hi kurtg,

We apologize for the inconvenience caused.

The systems are well back online now & the services are working fine.

Kind regards
Telkom Social Media Team

 

[MaggieFerreira]

Telkom is my service provider, and I managed to set up receiving e-mails to my Vodacom phone, but cannot sent and don't know which smtp to use.

 

[Hummercellc]

Telkom is my service provider, and I managed to set up receiving e-mails to my Vodacom phone, but cannot sent and don't know which smtp to use.

Use smtp.saix.net