Telkom Mobile Speed, Disconnections & Coverage Problems – click here first!

[B-1]

#metoo

 

[EnT@nGleD]

Also down KZN - Port Shepstone and Margate

 

[Mr M]

Back online but data is only hitting 3G

 

[Jean Claude Vaaldamme]

Back. Network is so fast now, I called my grandmother on her landline with Whatsapp.

 

[hj2k_x]

Back here also. Outage was about 90 minutes.

 

[HAL 9000]

Looks like it's back online again - remember to reboot your routers so they can connect back to the Telkom network.

 

[DapperDanMan]

Telkom customers nationwide reporting no network connection

Big Telkom network outage Telkom customers across South Africa are reporting no signal on the mobile network, preventing them from accessing the Internet, calling, and sending SMSes. Reports of issues at Telkom started spiking on Downdetector at around 14:00 on Monday, 13 May 2024, with...

mybroadband.co.za

 

[DapperDanMan]

Just confirmed with lady at Nicolway Telkom store and she said it seems to be a big.

 

[William1102]

Problem is definitely with Telkom. Keeps going into roaming mode and have to restart the device. When it does work it's slow or unable to connect to various services. I even swapped sim slots.

I found a new speedtest site called myspeed.ai

Use *180# scroll down till you find Block Telkom-R think it’s 13 (not sure ) and follow the prompts to block it

Then Telkom only data will always work

 

[Jules7]

Telkom LTE again up to **** in Cape Town. Anyone else

 

[Jean Claude Vaaldamme]

Telkom apologized for yesterdays outage and gave 1gb data for free. But the catch is its only valid for 2 days.

 

[DapperDanMan]

Telkom gifts data to customers after big outage

Telkom gives customers free data after big outage Telkom is giving its customers 1GB of data valid for two days as a token of apology for the network outage on Monday, 13 May 2024. On Monday, 13 May 2024, the network operator confirmed that a temporary network outage impacted its services...

mybroadband.co.za

 

[Mr M]

Extremely slow speeds on Telkom anywhere in EL at the moment - unable to log into banking apps - authentication times out. Switch to a different mobile network and the app can log in

 

[Zerofrost]

Extremely slow speeds on Telkom anywhere in EL at the moment - unable to log into banking apps - authentication times out. Switch to a different mobile network and the app can log in

Having the same issues but cannot connect to Forticlient with Telkom LTE - I have contacted Telkom and they say it is nothing on their side - Everything was find before the Break Last week. Really struggling to work

 

[Bl4d3]

Hainvg major network problems since this outage. Slow speeds even on 5G.
Used to get 120mb, now I'm lucky if I get 5mb

 

[pexxie]

I have probably just lost whatever marbles I thought I once had, but for the first time since jumping ship; I can't get into My Telkom. Anyone else observing anything weird? Something at selfservice.telkom.co.za seems a bit off.

 

[HAL 9000]

Yesterday, Telkom LTE was up & down like a whore's drawers... frequent interruptions & loss of connection on both of my Huawei routers - a B315 & a B525 - for most of the day - as I was using MS Teams - this was most irritating - as I had to constantly switch routers to whichever one still had a signal available...

I tried a speedtest on both both of them earlier this morning, and it seems to have been resolved, with much more acceptable connection speeds - at least for now...

B315 test results




B525 test results

 

[Captain Axxess]

Good morning Ivan,

Thanks for reaching out and we're terribly sorry for the inconvenience you experienced last night.
We're glad it's sorted.

If you have any further questions or need assistance, feel free to reach out. We're here to help!


Thank you.