Telkom Mobile USSD codes & service numbers - 8ta account information

[SUPERMAN89]

Telkom Mobile Account menu
Dial *180# / *140#/ *147#

1) Bundle Purchases (DATA/SMS/MMS Bundles)
2) Unlimited VASs (Unlimited Services eg. Call to Landline)
3) Transfer Airtime
4) Blackberry (Purchase BIS Services)
5) Device Settings
6) Tariff Change
7) FREE calls Promo

**Note that not all options maybe available to all customers
***This menu may change per package.

 

[SUPERMAN89]

Other useful codes
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DATA SETTINGS

SMS the make followed by the model to 185
eg Nokia C5
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ACCOUNT BALANCE

Dial *188# / *100# / *101#

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RECHARGE PRE-PAID AIRTIME

*188* pin #
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PLEASE CALL ME

*140* number #

*140# Please Call Me Settings

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*1# | Your Cell number (Works on Home Network and Telkom Mobile Simcards)

_________________________________________________________________

*2# | Your IMSI (Works on Home Network and Telkom Mobile Simcards)

 

[RichardG]

Will a moderator please make this sticky

Very useful information Now let the mods look after 8ta / Heita - also I think they should change the Title from Telkom 8ta

 

[SUPERMAN89]

Yeah i posted internet settings and a speedtest thread that should be made a sticky

 

[Park@82]

Thanks, *1# not working for me.

 

[ginggs]

A friend of mine loaned me an 8.ta SIM for testing, it has been RICA'd but hasn't been made non-roaming yet.

When I try and check the balance...

Account Balance - *188#

I get the following:

Your operation has failed, please contact customer care.

Does this just mean there is no airtime?

Neither of the following codes return a response:

Your Cell number - *1#

Your IMSI - *2#

 

[Telkom]

Try sending a please call me.

 

[Reelix]

Try sending a please call me.

In the cases where you need your own number from your own phone, you generally don't have a secondary phone lying around.

*2# works for me, but *1# doesn't.

 

[dabbler]

Edited.

 

[ginggs]

In the cases where you need your own number from your own phone, you generally don't have a secondary phone lying around.

Agreed, please take note 8ta, an MSISDN query USSD code is very useful.

*2# works for me, but *1# doesn't.

*2# worked for me yesterday, *1# still not working for me. Has anyone get a response from *1# ? SUPERMAN89?

 

[Reelix]

*1# has recently started working for me. It only seems to work if you're active on their 2/1GB Data bundle special

 

[SUPERMAN89]

Agreed, please take note 8ta, an MSISDN query USSD code is very useful.

*2# worked for me yesterday, *1# still not working for me. Has anyone get a response from *1# ? SUPERMAN89?

Sorry for the delay. The codes work if you using 8.ta on their home network.

P.S I updated the information above also

 

[burisch]

OK so I have the 10Gig + the 10Gig Midnight Surfer Option. *188# resulted in one SMS to me:

"Name:
Number: +2781188
Content:
You have used 8374 MB and have 1866 MB available. 1866 MB will expire on 30/09/2011.
Time: 05/09/2011 19:53:03"

Since this is early evening, I presume this applies only to the 'regular' 10 gigs and not the midnight surfer. Couple of questions:

1) How do I get my midnight surfer balance? Only after midnight?
2) Is there any way to hard-cap my service? I _really_ don't want to pay out-of-bundle rates.

 

[ginggs]

Sorry for the delay. The codes work if you using 8.ta on their home network.

Confirming that *1# is now working for me since my prepaid SIM was provisioned for the 8ta network.

 

[SUPERMAN89]

Confirming that *1# is now working for me since my prepaid SIM was provisioned for the 8ta network.

 

[ginggs]

Well Done! 8.ta ftw etc.

Not sure why you are congratulating 8ta, I think they need to fix the problem where *1# doesn't work when roaming.

 

[P13t3r]

I would also like to know about the midnight balance check?

OK so I have the 10Gig + the 10Gig Midnight Surfer Option. *188# resulted in one SMS to me:

"Name:
Number: +2781188
Content:
You have used 8374 MB and have 1866 MB available. 1866 MB will expire on 30/09/2011.
Time: 05/09/2011 19:53:03"

Since this is early evening, I presume this applies only to the 'regular' 10 gigs and not the midnight surfer. Couple of questions:

1) How do I get my midnight surfer balance? Only after midnight?
2) Is there any way to hard-cap my service? I _really_ don't want to pay out-of-bundle rates.

WHY did 8ta give me pro rata megabytes, since it is middle November? will I still pay for the full month subscription???

 

[The_Unbeliever]

Thank you for the USSD codes.
Helped me to determine the MSISDN number of my iPad SIM

 

[axelblue]

This is usefull information for me. Thank you very much. Just joined 8ta and everything is still new for me.

 

[briantw]

I applied for the midnight surfer and they forgot to activate it. Send a blank SMS to 2222 and you will either get one balance or two balances back. If you get only one, they forgot to activate you. The SMS option is useful if you're using a router, such as the Huawei, that supports SMS. USSD is useless on such a router. I actually had an 8.ta employee tell me to remove the SIM card from the router and stick it in a phone and use USSD every time I want to check the balance.