Telkom Night Surfer - Is it uncapped or unlimited or not

[diggs]

Hi
Please give an understanding of how Telkom Nightsurfer works. I have a 10gigs + 10 gigs capped package with telkom. I read an article on mybroadband stating that telkom was offering free dtat between 12am & 7am.
In august I downloaded 50 Gigs for the month and when i check my usuage on telkom website it was still under 100%. Yet in September I am already 100% over and i only downloaded 23 gigs.
I schedule my downloads to happen between night surfer so as to not affect my package. I contacted Telkom and they said that although Nightsurfer is free it does not mean it is uncapped or unlimited. Telkom can decide how much to allocate to you.

My problem is that this is not fair to customer cause i check my utilization constantly and the previous night i was 58 % used. I downloaded 1 gig and to my surprise the next day i was over 100%.

Let me know if you have an explanation or similar issues.

thanks
diggs

 

[maxum]

I believe this forum is for mobile broadband? Not certain, you may need to pose the question in the adsl section.
You could ask the Telkom rep to investigate your usage stats and clarify how the nightsurfer thing works.

You may be better off getting a capped package with Cybersmart and then getting the "nightrider" add-on. I believe it's R25 and it will allow you to do well over 50gigs at night. Good luck.

 

[MickeyD]

Are you using a Telkom Mobile or ADSL package?