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Sign up with GoogleTelkom Online orders?
- Thread starter tsavvy
- Start date
I signed up with Telkom earlier this year, and boy do I regret doing that.
Took them 6 weeks to activate my connection, despite my several follow ups and calls.
They still billed me for usage during those 6 weeks, even though the connection was not set up.
Been fighting with their accounts department to refund me, and they refuse to do so.
One word of caution, Stay away from Telkom! Dont let those cheaper prices fool you, when you run into problems, thats where they catch you.
Took them 6 weeks to activate my connection, despite my several follow ups and calls.
They still billed me for usage during those 6 weeks, even though the connection was not set up.
Been fighting with their accounts department to refund me, and they refuse to do so.
One word of caution, Stay away from Telkom! Dont let those cheaper prices fool you, when you run into problems, thats where they catch you.
This.
Was a big fan of theres over the last few years, but now Im moving on.
They dont seem to want to keep their loyal customers
This.
Was a big fan of theres over the last few years, but now Im moving on.
They dont seem to want to keep their loyal customers
Quentin Legend
Well-Known Member
- Joined
- Feb 9, 2013
- Messages
- 341
Ordered the Uncapped LTE promotion for R599 from them a few weeks ago.... Haven't been able to process the order, so end of last week I went into the Telkom store and luckily met the LTE Specialist.
He did my application for me and used his contacts to process the app, I was approved earlier today, just awaiting delivery now.
TL;DR: The online system is useless.
He did my application for me and used his contacts to process the app, I was approved earlier today, just awaiting delivery now.
TL;DR: The online system is useless.
Gtx Gaming
Gtx Gaming
- Joined
- Aug 25, 2008
- Messages
- 25,510
Telkom never calls back ,you call them 
They never called me on 599 deal ,had to call them.
They never called me on 599 deal ,had to call them.
Jola
Honorary Master
- Joined
- Sep 22, 2005
- Messages
- 20,124
Telkom never calls back ,you call them
They never called me on 599 deal ,had to call them.
Doesn't work, they kept me on hold for 110 minutes and then dropped the call :wtf:
Hummercellc
Expert Member
- Joined
- Jan 6, 2008
- Messages
- 3,451
Also been waiting 6 weeks and no call back from the website. So I went in with 3 months Bank Statements, ID and proof res, filled in all the forms, went back a week later, no one knows a thing about my application, even though I asked for a copy of the form. Left after an hour of waiting for someone to pull the finger out their a$$. Very poor show is putting things mildly.
I have been waiting a month as well. Been to a telkom store 4 times regarding it. They have escalated the query , they have sent me sms's promising me they would call back within 24hrs , I even have the branch managers email and telephone number now. All I can say is STAY AWAY.