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The old Telkom is back and is telling lies again: Telkom has been disconnecting copper and leaving customers in the lurch for a long time now.Steven White, the executive for product development and management at Telkom, assured customers that Telkom will not leave them in the lurch.
That is what the bloody Telkom agents have been pushing for years: LTE and now this FLLA (bad tasting custard?), the agents like to push LTE (not FTTH) when they call.“While the move away from copper-based internet is compulsory, we are here to work with customers to find an alternative connectivity solution that best suits their needs. If they aren’t on board with fibre, there are many other options available to choose from, such as wireless LTE and Fixed Line Lookalike (FLLA),” White said.
What's the fine print on that free installation, maybe a 24 month contract with Telkom?“We want all those affected to know that we are waiving the cost of installation. So, essentially, customers can benefit from an incredible upgrade without having to pay a cent in the process. The only cost involved will be the monthly cost of the new internet package that each user selects,” White stated.
The progression is hardly gradual when ADSL is going to be shutdown in a very long list of areas on 1st September 2020:Although it will follow a gradual progression, the overall strategic objective is to decommission and replace old copper technology with fibre entirely.
I would be very surprised if the bloody agents are capable of providing such off-script details and insight, expect to have LTE shoved down your throat instead of FTTH.Telkom urged customers who have concerns regarding the transition to get in touch with an agent for further information and for details regarding fibre, how it works, and why it is superior.
I was on a 10mbs uncapped, unthrottled dsl line, when cables were stolen, we were switched to the LTE “equivalent” which is really, really not. It’s the worst connection I have ever had and is currently costing me more than double of what I paid monthly. I cannot stress how angry the overall service delivery in this country makes me.
the worst part is that it’s so SO hard to Contact telkom at all. It’s nearly impossible.
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Geez, I don't think I've ever seen a company flip-flop over an issue this much before. Talk about talking out of both corners of your mouth. One day ADSL is dead, the next day it's being revived, then it's dead again. Then they create a whole new class of ADSL (Naked ADSL), then they tell everyone it's dead again, but only if you live in a fibre or LTE area.