While I still believe that !CASA is generally and hugely incompetent, rpm did explain various aspects of !CASA's CCC to me last night, specifically that if we all submit [ADSL Regs non-compliance] complaints to !CASA's CCC, which will enact the max 90 days for a ruling per complaint, then !CASA's CCC will have to recognise the seriousness of Telkodemonopolies' non-compliance with the ADSL Regs.
I'm fairly sure that a large volume of complaints will also force !CASA to iron out the ambiguities from an implementation point of view...
There is a tunnel, and we all [ADSL customers] have to collectively switch on the light at the other end of the tunnel by submitting those complaints.