Telkom uncapped LTE “excessive users” no longer throttled

“Some [customers] have downloaded as much as 4TB of data through their LTE connections,” said Telkom.
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Cue the "but they said its unlimited and thus it must be, I will download my 4TB and anyone complaining about their connection going to hell, tough luck" crowd...
 
Someone I know clocked well over 1tb this month, didn't get throttled at all.
 
"Telkom said 11% of its existing LTE users would be throttled because of excessive usage"

This still irks me. Usage of 2.5 and 4 terabytes gets thrown around on air and in the press as being abusive, which it is, but then you cut people off at 250GB? :wtf:
 
Downloading 4TB....unless running a massive VPN, what the hell are you doing? Downloading for the sake of it? :eek:
 
No no. And I usually stay out of these things because the argument is pointless. If you have an uncapped service, that means uncapped.

Not "Uncapped unless you hit 250gb" or "Uncapped unless you don't visit telkom.co.za at least twice a month and stand on one leg singing the national anthem". Telkom is welcome to impose limits on their service but then they can't market it as uncapped.

It's a plain language thing.

If Telkom came into the open and said: "Ok, it's not really uncapped. We're giving you 300GB data a month. After that, you'll be throttled down to 4MB until you hit 350GB and then you'll be throttled down to 128k" people would have no basis for complaining. As it is, it's vague and stupid and a good way of pissing people off.

Disclaimer: I have three of these units. One is personal and used at home. Exclusively for streaming - it hits around 300GB a month so pretty light considering all the devices. Wasn't throttled. I have two at my school that are used for +- 100 staff and +- 1100 students so rack up about 3TB a month. These were also not throttled.
 
Slootvreter said:
Downloading 4TB....unless running a massive VPN, what the hell are you doing? Downloading for the sake of it? :eek:
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The woman from Telkom said on the radio that you have users on forums (did not say which ones) that are doing competitions to see how can download the most in a month for bragging rights. That is bloody stupid and I say those people should be completely disconnected from the network.
 
Ockie said:
The woman from Telkom said on the radio that you have users on forums (did not say which ones) that are doing competitions to see how can download the most in a month for bragging rights. That is bloody stupid and I say those people should be completely disconnected from the network.
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What the hell is there to brag about anyway. I fully agree with you.
 
Ockie said:
The woman from Telkom said on the radio that you have users on forums (did not say which ones) that are doing competitions to see how can download the most in a month for bragging rights. That is bloody stupid and I say those people should be completely disconnected from the network.
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That is truly stupid. Who brags about downloading stuff? Especially since it's useless data if you're downloading enough to brag about.
 
AntiThesis said:
That is truly stupid. Who brags about downloading stuff? Especially since it's useless data if you're downloading enough to brag about.
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The same type who will then try to download 300GB before month end (as per your earlier example) because "we paid for it and want to get our moneys worth" (the 300GB, even if they only needed 150GB)....
 
AntiThesis said:
No no. And I usually stay out of these things because the argument is pointless. If you have an uncapped service, that means uncapped.

...
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And it was, for nearly a year. But if it can't be sustained - and speeds reported over the last few months suggest it couldn't - then a new middle ground has to be sought. Uncapped at piss poor speeds isn't any better than a previously uncapped offering with reasonable limits.

I'm sure they learnt a lesson with regards to marketing and product development though.
 
supersunbird said:
The same type who will then try to download 300GB before month end (as per your earlier example) because "we paid for it and want to get our moneys worth" (the 300GB, even if they only needed 150GB)....
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Aah, I see what you did there :) It's not the same thing though... and yes, unless Telkom changes the name to "Capped at 250GB LTE", the people who download 4TB or even 8TB and brag about it are well within their rights to do so - it's the bragging that's stupid, not the data usage.

When it comes to someone downloading 300GB when they only need 150 - need? What governs need? I know I don't know ahead of time how much data I'm going to use. If I discover a new trove of series on Netflix I want to binge watch, my usage is going to be much higher than a regular month. So what, I'm supposed to only watch a little bit and then go "No no, that's enough. I'll wait till next month!" Perhaps Netflix should have a similar deal on their monthly offering? Unlimited watching (but really, only 18 hours a month and then you will only be able to watch Golden Girl reruns)?
 
I like this new 300GB policy and think it is fair. It works out pretty much R2 per GB, about R200pm for device and R600 for data (even beter if you are on the R600 deal), which is the norm for fixed lines.
 
“We are also willing to release these customers impacted by the FUP from their existing contracts without any penalty.”
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A good opportunity for terminating contract and keep the router.
 
What would have been nice is if Telkom exposed all the abusers to all the current customers of this uncapped LTE Service and let them sort each other out. But alas, once again everyone needs to be brought to book because of...
supersunbird said:
The same type who will then try to download 300GB before month end (as per your earlier example) because "we paid for it and want to get our moneys worth" (the 300GB, even if they only needed 150GB)....
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