Telkom Uncapped LTE Deal - My Trials So Far...

[citizensa]

I've found my uncapped LTE, while not fixed to a tower, doesn't work on 3G. Connection has to be LTE for any throughput.

It's the same for most of us it never work on 3G

 

[minkukel]

Mine never worked on 3G. AFAIR it was not supposed to failover to 3G.

 

[cavedog]

In the start mine also never allowed 3G fall back. It would show 3G but connection always stays on "disconnected"

About 7 months after that 3G and 2G started working and it's been working ever since.

Just forced it to 3G only and did a speedtest:
Ping: 20ms
Download: 20Mbps
Upload: 3.41Mbps

 

[kianm]

Your 3G rocking more than some folk's 4G

 

[cavedog]

Your 3G rocking more than some folk's 4G

Yes I have it all actually.

4G+ ~100Mbps
Band 40 LTE ~70Mbps
Band 3 LTE ~45Mbps
3G ~ 20Mbps

 

[Awesum]

Your 3G rocking more than some folk's 4G

I'm one of them 3G doesn't work for me. I tried it agian now.

4G

 

[kianm]

I'm one of them 3G doesn't work for me. I tried it agian now.

4G

Ohh you think you having it tough

 

[minkukel]

Played with settings yesterday:
telkom B618 2300
Ping: 18ms
Download: 36.44Mbps
Upload: 1.09Mbps

telkom B618 1800
Ping: 17ms
Download: 26.89Mbps
Upload: 7.49Mbps

telkom B618 4g only
Ping: 15ms
Download: 21.78Mbps
Upload: 8.23Mbps

telkom B315 2300 with xpol atenna
Ping: 19ms
Download: 63.42Mbps
Upload: 8.04Mbps

 

[Mobster]

In the start mine also never allowed 3G fall back. It would show 3G but connection always stays on "disconnected"

About 7 months after that 3G and 2G started working and it's been working ever since.

Just forced it to 3G only and did a speedtest:
Ping: 20ms
Download: 20Mbps
Upload: 3.41Mbps

Does your 3G connection work when you dont have an extra bundle added on?

 

[DevonBritton]

I've had alsmost a similar experience up to the point where the red light just stayed and the sim was basically dead. Sim swop and was back in business (had the original black 8ta sim which had lasted 2+ years of the contract)

Thanks everyone for the advice. Got a new SIM this morning and speeds are up and connection seems stable. Will monitor it for a few days and hope everything stays up...

 

[cavedog]

Does your 3G connection work when you dont have an extra bundle added on?

Yes it does. The bundle serves for another purpose.

 

[cavedog]

Yes it does. The bundle serves for another purpose.

What was the charge? Telkom told me last time it''s R29 but the store say the system does not charge for simswaps so they do it for free.

 

[Awesum]

I wonder if a Sim swap won't enable 3G fallback on mine? I can then also use it in a phone once I get fibre at home, which should be in the next month.

 

[Mobster]

Yes it does. The bundle serves for another purpose.

was hoping the way you use that bundle was also a way to enable the 3G fallback to work.

Anyone else have it working on 3G as well?

 

[DevonBritton]

Thanks everyone for the advice. Got a new SIM this morning and speeds are up and connection seems stable. Will monitor it for a few days and hope everything stays up...

Sigh....

So after a few minutes of excitement...the disconnections continued with the new SIM.

I'm assuming it's the router...but I want to be sure before shelling out for a new one. Is there anything I can ask Telkom in order to completely rule out any issues on their side??

 

[kianm]

Sigh....

So after a few minutes of excitement...the disconnections continued with the new SIM.

I'm assuming it's the router...but I want to be sure before shelling out for a new one. Is there anything I can ask Telkom in order to completely rule out any issues on their side??

My suggestion would cause you a bit of downtime on uncapped , but how about trying a sim from another network like the Afrihost ones (if you already got) and slapping in a couple gigs and see how an MTN sim behaves. Not sure what prepaid bundles you can get from MTN directly , but idea is trying a different network

Less costly / stressful way of eliminating the Telkom sim from blame

 

[ripclaw]

Sigh....

So after a few minutes of excitement...the disconnections continued with the new SIM.

I'm assuming it's the router...but I want to be sure before shelling out for a new one. Is there anything I can ask Telkom in order to completely rule out any issues on their side??

You could try going into a Telkom shop and using your SIM in one of their routers.

 

[CUDlybunny]

Sigh....

So after a few minutes of excitement...the disconnections continued with the new SIM.

I'm assuming it's the router...but I want to be sure before shelling out for a new one. Is there anything I can ask Telkom in order to completely rule out any issues on their side??

Test the Telkom sim in a phone and test a different sim in your router...

 

[DevonBritton]

Test the Telkom sim in a phone and test a different sim in your router...

So I borrowed a Huawei mifi device and put the Telkom SIM in there and an MTN sim in my normal router.

The problem persists...so it seems like the router is not the issue.

In desperation I pointed my antenna at a different tower and it seems to be more stable. The issue is that speeds are hond-***...like MAX 4Mbps, whereas with the previous tower I was getting 30-40Mbps regularly (up to 70 at times)...but then I have the disconnections...

I'm considering upgrading the router to a B618 in the hopes that perhaps LTE-A will be more reliable. Is this something that might help? Also, will the 22d version of the B618 be ok or do I need the other one (I forget the model number)...

Thanks for all the help chaps.

 

[Leno]

My relatively new B618 is now showing about 1/4 signal on all bands compared to what I used to get

Tested on the E5885 and it shows nearly full signal in the same spot

Checked that internal antenna is selected

Any ideas?

Going to try a factory reset and see if that helps