Telkom Uncapped LTE Deal - My Trials So Far...

[Paperweight]

I received the famous phone call today that says my device will come in 6 days.

I am worried now because the agent said I cannot migrate from my existing 4 megs uncapped package to the LTE package but I can cancel with relevant termination fees. I replied, "but the people on MyBroadband said otherwise," so he went to check with his supervisor and came back saying, "it can be done but he's not sure how on this system". I recorded the phone call at the beginning just because Telkom can misbehave.

Has anyone here successfully migrated if you signed up for a 24 months ADSL deal? Which number do I contact? Are there really termination fees? I'm only 6 months in out of 24.

 

[Paperweight]

If anyone is waiting just know it took me 2 weeks to get a phone call.

 

[Awesum]

Speeds are up to *** again. Struggling to stream audio.

 

[Snah85]

Shows you have tenacity and perseverance. Both qualities will serve you well when you start phoning the Telkom call centre to inquire after your order.

Seriously though, this thread has been invaluable.

Got a call this morning (applied last night) and all I have to do now is fill in the documentation. Applying via our business account - Telkom Business often seems to have better service.

 

[labratza]

Seriously though, this thread has been invaluable.

Got a call this morning (applied last night) and all I have to do now is fill in the documentation. Applying via our business account - Telkom Business often seems to have better service.

how you get it right on buisness account? i have tried and was told that can only do it under personal capicity. companies are not allowed to apply

 

[CAPS LOCK]

Speeds are up to *** again. Struggling to stream audio.

All good my side. I'm stress testing this puppy. Streaming 7 SS channels simultaneously without any buffering and downloading a file at 15mb/s...all with only the paddle antennas. I'm waiting for 9PM!

 

[sTrideR|JP]

Got mine this afternoon, haven't installed the Poynting antenna yet:

 

[CAPS LOCK]

Got mine this afternoon, haven't installed the Poynting antenna yet:

Good one. You will easily use a GB just on speedtests tonight. Seeking for the optimal signal becomes a preoccupation.. and which the urge should then hopefully subside..

 

[scud]

Good one. You will easily use a GB just on speedtests tonight. Seeking for the optimal signal becomes a preoccupation.. and which the urge should then hopefully subside..

I usually drag a crate of beer around while looking for best signal, thirsty work

 

[oldtimerZA]

So I was getting 35mbps earlier around 18:30.

Now I'm barely cracking 5mbps. What happened? Peak traffic? Still it shouldn't plummet that much surely?

I'm also only 400m from the tower with Direct LoS yet it peaks at 35mbps? What could be wrong?

 

[Zyzzyva]

So I was getting 35mbps earlier around 18:30.

Now I'm barely cracking 5mbps. What happened? Peak traffic? Still it shouldn't plummet that much surely?

I'm also only 400m from the tower with Direct LoS yet it peaks at 35mbps? What could be wrong?

Make sure you have chosen the external antenna in the router settings.

 

[D4N]

So I was getting 35mbps earlier around 18:30.

Now I'm barely cracking 5mbps. What happened? Peak traffic? Still it shouldn't plummet that much surely?

I'm also only 400m from the tower with Direct LoS yet it peaks at 35mbps? What could be wrong?

I'm also sitting @ 5mbps right now, I usually get about 25mbps

 

[oldtimerZA]

@zyzzyva Will check that now , thanks

also here are my router stats:

RSRQ:-7dB
RSRP:-72dBm
RSSI: >=-51dBm
SINR: 21dB

which all look pretty good to me.
Maybe a tower went down or something.

 

[CAPS LOCK]

I was badly affected last night at about 9PM. Tonight it's running flawlessly... I dunno what gives.

 

[oldtimerZA]

Hmmm it's improving to about 12mbps now, perhaps its just peak traffic, still kind of ****ty :/

 

[wolverine_dcp]

what download speeds are you guys getting?
With my seed box i am getting 3.1MB/s
and i just checked getting 32mb with speed test and this is without the aerial

 

[wolverine_dcp]

I am loving the speeds with my seedbox... All that fighting with Telkom and now I am happy

 

[iSupplySA]

Does anyone know what to use as a range extender for this Huawei modem? This signal doesn't reach around my house and I need to extend it. I have a D-Link ADSL router, but I'm assuming that can't be used?

 

[CUDlybunny]

Can anyone explain their experience so far about the 50GB FUP? Does a seedbox get around this? Does Steam, PSN etc count towards the 50GB?

 

[Gtx Gaming]

Can anyone explain their experience so far about the 50GB FUP? Does a seedbox get around this? Does Steam, PSN etc count towards the 50GB?

Yep seedbox gets around it.

Steam ,xbox and psn does not count towards the FUP.