Telkom Uncapped LTE Deal - My Trials So Far...

[BrokenLink]

Ok have tried to order this for 3 months now. Have had a ticket for 3months also. 30 minutes on call now with sales, they dont actually seem to sell the product. Have now resorted to placing complains against their ads every few days, kindly join me if you are also not able to order their advertised products:

http://www.asasa.org.za/complaints/

Went to 3 stores, hellopeter, phones, facebook messages, agent chat. No one can actually sort anything out. What a useless company.

 

[Paperweight]

Ok have tried to order this for 3 months now. Have had a ticket for 3months also. 30 minutes on call now with sales, they dont actually seem to sell the product. Have now resorted to placing complains against their ads every few days, kindly join me if you are also not able to order their advertised products:

http://www.asasa.org.za/complaints/

Went to 3 stores, hellopeter, phones, facebook messages, agent chat. No one can actually sort anything out. What a useless company.

The correct people to call: Dial 10213, press number two, press number three, press number 1.
Trust me I've been on the phone with them everyday for a week. All the different agents I got knew the product and were helpful outside of problems they couldn't control (CourierIT).

Rather contact ICASA if you're fed up.

 

[Paperweight]

CourierIT finally delivered this morning and Telkom called me to schedule an antenna installation for tomorrow. I don't know if it's just my area but Telkom might not be useless after all.

 

[CraigS2]

on the border between Monte Vista and plattekloof

 

[CraigS2]

I'll post the after result later

 

[DA-LION-619]

My LTE signal just dropped, so I'm disconnected. Lucky my ADSL is still active.

 

[Leno]

My LTE signal just dropped, so I'm disconnected. Lucky my ADSL is still active.

Same here, got signal but no internet, PE

 

[Leno]

Same here, got signal but no internet, PE

my bad, only 3g signal which obviously we aren't enabled for

 

[Nerfherder]

My LTE signal just dropped, so I'm disconnected. Lucky my ADSL is still active.

Ours also just dropped in Cape Town as well. Two separate locations

 

[Zyzzyva]

My LTE signal just dropped, so I'm disconnected. Lucky my ADSL is still active.

Same here, LTE is totally dead. I had to dust off the old ADSL modem. I'm in Durban.

 

[lukerandall]

LTE down for me as well. Plumstead, Cape Town.

 

[wolverine_dcp]

Mine also has died in Durban:wtf: light red

 

[Zyzzyva]

mmm, my iPhone's Telkom sim which is not related to the uncapped LTE deal is also not able to connect to LTE(only 3g).

 

[saor]

Dead over here too. Pinelands cpt. Just a red light .

 

[Tintwa]

Also just dropped. I can see Telkom 4G signal, but won't register on network.

 

[BrokenLink]

The correct people to call: Dial 10213, press number two, press number three, press number 1.
Trust me I've been on the phone with them everyday for a week. All the different agents I got knew the product and were helpful outside of problems they couldn't control (CourierIT).

Rather contact ICASA if you're fed up.

Thanks, I did this morning, was told they could not help me. Demanded to speak to supervisor and he was finally able to assist me. Package is on it`s way now! (Only took 3 months )

Lets see if it arrives

 

[scud]

Hi
I've had "no service" message on the router for the past hour, just wondering if anyone else is having problems in claremont - cape town?

 

[Chiller89]

We're a Telkom LTE reseller, looks like all of our LTE packages are down at the moment. (Most in Cape Town, but some in JHB). Apparently Telkom has confirmed that there is currently an internet failure and they're busy working on it.

 

[wolverine_dcp]

Hi
I've had "no service" message on the router for the past hour, just wondering if anyone else is having problems in claremont - cape town?

Durban also

 

[Zyzzyva]

We're a Telkom LTE reseller, looks like all of our LTE packages are down at the moment. (Most in Cape Town, but some in JHB). Apparently Telkom has confirmed that there is currently an internet failure and they're busy working on it.

Thanks for the info.