Telkom Uncapped LTE Deal - My Trials So Far...

Saba'a

Executive Member
Joined
May 21, 2009
Messages
8,232
55 mins @ 10213 sim still not activated 72 hours now
They refer me to 081 180 and 081 180 refers me to 10213 .
Telkom chat says ask sales. FB messenger says we are investigating. Hello peter social media i.e. FB gives me a reference number.

Eish left hand right hand.
 

pinball wizard

Honorary Master
Joined
Feb 9, 2010
Messages
34,368
has anyone tried to get this being just outside of the coverage?
i am 5.1 km away from the base station with line of sight.

That's right on the limit of the range of a base station at the frequency Telkom is using for this service.
 

Rohela

Well-Known Member
Joined
Jul 24, 2013
Messages
275
They refer me to 081 180 and 081 180 refers me to 10213 .
Telkom chat says ask sales. FB messenger says we are investigating. Hello peter social media i.e. FB gives me a reference number.

Eish left hand right hand.
Exact same situation on my side
 

Saba'a

Executive Member
Joined
May 21, 2009
Messages
8,232
Silly question, but have you restarted your router?

I only had proof of residence and no id and had mine activated in 48hrs. but I only knew when I restarted my router. I switched off, removed the sim, put it in and restarted, and light turned blue.
Tried that and nope.
 

Pho3nix

The Legend
Joined
Jul 31, 2009
Messages
30,589
I have been at Telkom for 40 mins now and these clowns still can't find this package on their system.
Is there a specific number reference or something I can give them? I got to get out if here.

It's in the brochure. Tell them to find it :twisted:
 

JaseZA

Well-Known Member
Joined
Jul 9, 2015
Messages
140
I got a call from the CourierIT in Durban in response to my email querying the scanning of documents. He explained that all they send to Telkom is the waybill, which already has my ID and address on it. They take a copy of your ID and proof of address for their records and don't scan those specific documents through to Telkom.

Now he seemed very sure of what he was saying, even after I double checked it! So my documents got scanned on Wednesday morning and I still have no activation...
 

djtzar

Well-Known Member
Joined
Sep 4, 2006
Messages
190
FINALLY got my SIM activated after some pleading and blood and sweat , speeds a bit disappointing (only with paddles no external , bst was 16Mbps/1.5Mbps which is still waaaay better than my ****ty little 2Mbps ADSL) but that's at work will see what I get tonight at home....... now to wait for the Telkom tech to arrive ....
 

CAPS LOCK

Executive Member
Joined
Jun 29, 2009
Messages
5,794
FINALLY got my SIM activated after some pleading and blood and sweat , speeds a bit disappointing (only with paddles no external , bst was 16Mbps/1.5Mbps which is still waaaay better than my ****ty little 2Mbps ADSL) but that's at work will see what I get tonight at home....... now to wait for the Telkom tech to arrive ....

You will love it..... I commenced and completed a 2.5 GB torrent this morning in the time my ADSL would have d/loaded only 250MB. That's with only the flappy antennas.
 

pinball wizard

Honorary Master
Joined
Feb 9, 2010
Messages
34,368
They should know that. Not spend nearly an hour looking for it. And this was 3 people!

Sure, I get what you're saying, but this deal is online only. I know Telkom is pathetic at marketing and telling us this, but it is what it is.

I can't even count the number of times on this thread I've told people not to go into the store.
 

pinball wizard

Honorary Master
Joined
Feb 9, 2010
Messages
34,368
You will love it..... I commenced and completed a 2.5 GB torrent this morning in the time my ADSL would have d/loaded only 250MB. That's with only the flappy antennas.

I agree.

Except I've hit my 50GbFUP. So I will wait till march to carry on. I have some torrents paused at the moment...
 

sand_man

Honorary Master
Joined
Jun 4, 2005
Messages
35,845
I showed them in the brochure and on their website via my phone. They could not find it on their system.

I walked out...

Sure, I get what you're saying, but this deal is online only.

This sadly...

You getting it for home Mike?

Check the coverage map online and if you qualify grab it! It rocks! But you'll have to submit everything online and via email and/or telephonically.
 

Saba'a

Executive Member
Joined
May 21, 2009
Messages
8,232
FINALLY got my SIM activated after some pleading and blood and sweat , speeds a bit disappointing (only with paddles no external , bst was 16Mbps/1.5Mbps which is still waaaay better than my ****ty little 2Mbps ADSL) but that's at work will see what I get tonight at home....... now to wait for the Telkom tech to arrive ....
How did you manage it. Number or person to talk to?
 

thehuman

Expert Member
Joined
Nov 2, 2004
Messages
4,240
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no external antenna
 
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