Sign up with GoogleHey Guys, its been a hell of a long time since my last post, I need to let off some steam, and perhaps entertain people with the useless nature of telkom.
To update you,
on Monday, May 29, 2006 11:08 AM
I sent telkom support a mail, explaining to them that any of my domain clients cannot send or recieve mail from telkomsa addresses, please to look into it, the reasons being mx records and buggy dns on their side.
between then and now, their have been hundreds of mails back and forth of the following nature:
after waiting long enough and getting several more mails of that nature, I sent them the following.
after giving up on waiting for telkom, I ended up trying to figure out their problems for myself, and ran a dig using a telkominternet dns server, and got a great result out of it.
basically, the result was that my comanys domain name was once hosted with telkominternet (before we owned it) , and they haven't killed those records, in fact, they try deliver mail to any of my clients using their mailserver, So i sent them my info, with the exact location of their problems, and how to resolve it.
Finally, I got a response from them.
All this time, my clients have been breathing down my neck, asking why all their mails to addresses@telkomsa.* get bounced.
The response said:
Finally, I am getting somewhere, or so I thought, I am still aggrevated with them, and have had no further feedback, so I just finished composing them another mail.
hopefully this nightmare will soon end, when a telkom admin spends 3 minutes of his useless day on actually doing something.
/END rant
somehow I feel a little better now, knowing that telkoms outfreeeeeekin BAD Service levels to their clients, and south african public and businesses is being published somewhere.
we wait, its now been 5 months battling with them over 1 single ns record!
useless companies must get booted out this country!
Dorris
http://www.wd.co.za
To update you,
on Monday, May 29, 2006 11:08 AM
I sent telkom support a mail, explaining to them that any of my domain clients cannot send or recieve mail from telkomsa addresses, please to look into it, the reasons being mx records and buggy dns on their side.
between then and now, their have been hundreds of mails back and forth of the following nature:
after waiting long enough and getting several more mails of that nature, I sent them the following.
after giving up on waiting for telkom, I ended up trying to figure out their problems for myself, and ran a dig using a telkominternet dns server, and got a great result out of it.
basically, the result was that my comanys domain name was once hosted with telkominternet (before we owned it) , and they haven't killed those records, in fact, they try deliver mail to any of my clients using their mailserver, So i sent them my info, with the exact location of their problems, and how to resolve it.
Finally, I got a response from them.
All this time, my clients have been breathing down my neck, asking why all their mails to addresses@telkomsa.* get bounced.
The response said:
Finally, I am getting somewhere, or so I thought, I am still aggrevated with them, and have had no further feedback, so I just finished composing them another mail.
hopefully this nightmare will soon end, when a telkom admin spends 3 minutes of his useless day on actually doing something.
/END rant
somehow I feel a little better now, knowing that telkoms outfreeeeeekin BAD Service levels to their clients, and south african public and businesses is being published somewhere.
we wait, its now been 5 months battling with them over 1 single ns record!
useless companies must get booted out this country!
Dorris
http://www.wd.co.za
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