Telkomsa.net (ISP) - Why are you applying FUP1 on my connection

KrazyKid

Well-Known Member
Joined
Jan 23, 2005
Messages
172
#1
It started last Friday 15th Feb 2019 my FTTH connection (OpenServ & TelkomISP), 10/5Mbps line suddenly goes SLOW between 19:00 and 21:00 at night.

Below is a file download test on Telkom ISP (ie: TelkomISP on OpenServ)
Screenshot 2019-02-24 at 19.36.19.png

If I change my router username to a user account on WebAfrica ISP then all is 100%.
Below is a file download test on WebAfrica ISP (ie: WebAfrica on OpenServ)
Screenshot 2019-02-24 at 19.38.13.png

Is there anyone from @TelkomISP #TelkomISP that can explain this?
Same router, same OTT same Fibre Line

Thanks
KrazyKid
 
Joined
Mar 31, 2013
Messages
7
#3
Ugh. Good luck. I'm on a 20/10 uncapped and have the same thing, I'm not even halfway to the FUP cap. I inevitably end up restarting the router, or calling them to recreate the port (wish this could be done via an app or something).
 

dews

Well-Known Member
Joined
Mar 10, 2011
Messages
302
#4
I assume you are using the HomeUnlimited (not sure of exact name) option.

Yeah they use the same open access network for ADSL and Fibre, and you get these artificial limits during night time. But don't worry, Youtube should be OK still.
 
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