The African Bank credit card thread

NeedAChange

Well-Known Member
Joined
Dec 1, 2014
Messages
146
Just for someone starting off with this should know it is somewhat frustrating getting the credit card and online banking done. Had to make multiple trips to the branch where they probably spoke to everyone in the call centre.

Like others have mentioned the staff and service are not very good but hoping to benefit with it once all this is sorted.
 

Diderot

Well-Known Member
Joined
Apr 12, 2017
Messages
110
So finally got the interest charges reversed

The call centre was useless as usual so basically I had to message African Bank on fb and they assigned someone to get feedback on the matter. Notice a refund in my account this morning
 

Awesum

Expert Member
Joined
Sep 3, 2007
Messages
2,705
African Bank has added the ability to transfer out of your credit card using online banking.
 

RenaldoJ21

Active Member
Joined
Jun 28, 2017
Messages
88
Im struggling to load a beneficiary on african bnk,anyone else got the "profile id does not exist error"?
 

Speedster

Honorary Master
Joined
May 2, 2006
Messages
21,684
Im struggling to load a beneficiary on african bnk,anyone else got the "profile id does not exist error"?
Do you have a transactional banking account with them? I was under the impression those are yet to launch
 

RenaldoJ21

Active Member
Joined
Jun 28, 2017
Messages
88
Only the staff have... The part he is talking about is likely the transfer...
When I log on and go to payments it gives me th option to load a beneficiary but when ive completed all info like acc number, acc type and bank it gives me the error. My transfers to my notice acc works perfectly...just the payments im struggling with..il call em monday and tell u what they say
 
Top