The real reason behind driver's license online booking problems

N

neoprema

Honorary Master
Joined
Jan 12, 2016
Messages
10,823
There are ways to prevent that, velocity checks on bookings from the same source/cookie, or checking which IPs are performing exponentially higher bookings and block them temporarily etc. etc.

I'm sorry Mrs Bezuidenhout but what you've done is created a problem that you are in a convenient place to fix, and then charging people for it. That's just dodgy.
 
system32

system32

Executive Member
Joined
Dec 29, 2009
Messages
5,646
McGuywer said:
Selfish company.
Click to expand...
No.
An shortage of slots is the problem.
Bezuidenhout said they are not to blame. Instead, a shortage of available slots at testing stations are he cause of the problems.
Click to expand...
Solutions:
  1. More Slots
  2. Pre-Payment for test at booking
If they did (2)
  • Bookings would be attended and as you've paid $$$.
  • Would reduce queues at cashier (I spent 45m in the cashier queue)
  • Would lessen corruption.
  • Would free cashiers to the testing team
 
P

Petec

Expert Member
Joined
Mar 22, 2012
Messages
3,161
I love these type of services. I paid R250, and they delivered my renewal at my door. The problem lies with the department's ability to process at scale. Their systems suck, and it's the public's fault? Pffft. Bloody muppits.
 
rvZA

rvZA

Honorary Master
Joined
Jan 3, 2021
Messages
16,596
Bulls**t!

This is not the reason.

These companies with teams of people would never have done this and profited from it, had the system been working properly in the first place. Government's inefficient systems and service delivery just created the loophole.

Close down the drivers' license card system and this would be the end of it. Corruption will be stopped. Bad service delivery will be minimized. Inefficient systems will not be needed.

This is just government pushing the blame for their bad onto the private sector. Nothing else but propaganda.
 
RedViking

RedViking

Nord of the South
Joined
Feb 23, 2012
Messages
58,154
Same with the queues. People keeping a place for others and companies filling up the queues as proxies doing multiple accounts.
 
RudderVator

RudderVator

Expert Member
Joined
Jun 15, 2010
Messages
2,340
system32 said:
No.
An shortage of slots is the problem.

Solutions:
  1. More Slots
  2. Pre-Payment for test at booking
If they did (2)
  • Bookings would be attended and as you've paid $$$.
  • Would reduce queues at cashier (I spent 45m in the cashier queue)
  • Would lessen corruption.
  • Would free cashiers to the testing team
Click to expand...
Exactly! The demand is for the slots. Company books them or individuals will book them, the same amount of slots will get filled up at the end of the day.

The solution is simple. More slots. An Online payment system so you dont have to pay for your appointment at the station. Only go in on the day of appointment thus reducing the amount of people at the station at one time.
 
Smiley_lauf

Smiley_lauf

Expert Member
Joined
May 5, 2004
Messages
1,872
Or just have an app that also delivers the licence as an eLicence and also does eye checks. Facial recognition and issues eLicence immediately.

Yeah, wishful thinking...let me go hide
 
Rocket-Boy

Rocket-Boy

Honorary Master
Joined
Jul 31, 2007
Messages
10,199
The corruption and crap surrounding anything government is just unbelievable.
Im hearing more often of kids just buying their drivers licenses these days, they dont even try the test by themselves anymore, just buy it.
Some say it's because its too expensive to fail the test and then have to wait months to get another attempt, others say they simply cant get an appointment.

The officials are all too happy to sell them and pretty much have a setup with the booking people, drivers testers and issuing office.
They have all been caught and investigated before, but money must be changing hands and nothing ever changes.
 
SilverCode

SilverCode

Expert Member
Joined
Feb 26, 2004
Messages
1,218
Louis72 said:
Exactly! The demand is for the slots. Company books them or individuals will book them, the same amount of slots will get filled up at the end of the day.

The solution is simple. More slots. An Online payment system so you dont have to pay for your appointment at the station. Only go in on the day of appointment thus reducing the amount of people at the station at one time.
Click to expand...
The problem I have is this woman has turned it into a "pay to win" system, locking out anyone not willing or unable to pay. By her company snatching up the limited number of slots using a brute force technique that others can't afford, she is acting very amorally.

Sure the traffic department needs fix the limited number of slots and stop the corruption, but this woman also needs to take stock of her character and how she is profiting off the problem at the detriment to her surrounding community.
 
N

neoprema

Honorary Master
Joined
Jan 12, 2016
Messages
10,823
SilverCode said:
The problem I have is this woman has turned it into a "pay to win" system, locking out anyone not willing or unable to pay. By her company snatching up the limited number of slots using a brute force technique that others can't afford, she is acting very amorally.

Sure the traffic department needs fix the limited number of slots and stop the corruption, but this woman also needs to take stock of her character and how she is profiting off the problem at the detriment to her surrounding community.
Click to expand...
Exactly. Just because something is broken doesn’t give you an excuse to exploit people with it
 
SilverCode

SilverCode

Expert Member
Joined
Feb 26, 2004
Messages
1,218
Smiley_lauf said:
Or just have an app that also delivers the licence as an eLicence and also does eye checks. Facial recognition and issues eLicence immediately.

Yeah, wishful thinking...let me go hide
Click to expand...
Don't even need the app for the eye checks, they should work with optometrists to allow them to do the tests. You apply for renewal online, pay online, go to optometrist, they do the test and submit the results online and your "eLicense" is extended for another 5 years. If they don't want to go the eLicense route, then it auto submits your online application for printing and delivery via registered courier like they do with bank cards.
 
Swa

Swa

Honorary Master
Joined
May 4, 2012
Messages
31,217
neoprema said:
There are ways to prevent that, velocity checks on bookings from the same source/cookie, or checking which IPs are performing exponentially higher bookings and block them temporarily etc. etc.

I'm sorry Mrs Bezuidenhout but what you've done is created a problem that you are in a convenient place to fix, and then charging people for it. That's just dodgy.
Click to expand...
I disagree. They didn't create the actual problem and Mr Dofokol isn't fixing the issue. It's funny that the website doesn't even have a way to screen out robots. At least these people are doing it manually and it makes no difference from an individual perspective if a company or thousands of individuals are checking.

There simply isn't enough slots for the demand so either release more, and by more I mean like a 100x more and not just 10 or 20 more individual slots each time. Also move away from this archaic system and make licenses valid for at least 10 years which is the norm.

PS: Does anybody know if I can go to the Freestate to renew my license?
 
garyc

garyc

Expert Member
Joined
Jun 30, 2010
Messages
3,632
With block booking it seems inevitable that they are taking more slots than they use, thereby shutting other people out.
 
You must log in or register to reply here.
Top